Welcome to Consumer Action

Through multilingual financial education materials, community outreach, and grassroots "make your voice heard" advocacy, Consumer Action empowers underrepresented consumers nationwide to assert their rights in the marketplace and financially prosper.
Headlines & Press Releases
( View More Headlines )
Alerts
( View More Alerts )
Newsletters & Special Reports
Consumer Action INSIDER - May 2013 The May 2013 edition of the INSIDER features stories about our activities at various financial literacy events, some considerations when teaching older adults and a new credit resource created by our staff. Hotline Chronicles looks at the case of a woman who was convinced against her better judgment to purchase a timeshare. ( Tuesday, April 30, 2013 )
( View More Newsletters )
Recent Publications
Tuesday, March 12, 2013
Library: Spanish | How to Complain (Spanish) La guía de Consumer Action, Cómo presentar una queja, siempre una preferida, ha sido actualizada. El detallado folleto es gratuito y fue diseñado para ayudarle a quejarse con efectividad para obtener resultados. Cómo presentar una queja contiene consejos sobre cómo dirigir quejas a comercios; cómo dirigir la queja a superiores en los departamentos de servicio al cliente o en las oficinas ejecutivas; cómo escribir correos electrónicos o cartas de queja; y cómo documentar la queja.
Filed Under: on Mar 12, 2013
Monday, March 11, 2013
Library: Spanish | Servicemembers and Veterans Financial Empowerment Resource Sheet (Spanish)
This 15-page resource guide is designed to help military servicemembers, veterans and their families make ends meet and weather financial crises. The guide details government and non-profit programs that provide financial aid, housing assistance, discounts on essential living expenses, financial counseling, legal advice, job training and more.
Esta guía de recursos de 15 páginas fue diseñada para ayudar a miembros de las fuerzas armadas, a veteranos y a sus familias a poder cubrir sus gastos y a sobrevivir problemas económicos. La guía incluye detalles sobre programas del gobierno y de organizaciones sin fines de lucro que ofrecen ayuda financiera, descuentos en gastos diarios básicos, asesoramiento financiero y legal, capacitación para empleos y más.
Filed Under: Banking Credit Housing Insurance medical/healthcare Money Management Telecom/TV on Mar 11, 2013
Wednesday, February 27, 2013
Tuesday, February 12, 2013
Friday, February 08, 2013
Library: English | Saving to Build Wealth - Make money work for you (English) This brochure provides information about the importance of saving, setting short- and long-term goals to promote saving, opening a savings account and ways to make your money grow faster, including certificates of deposit (CDs), individual retirement accounts (IRAs), U.S. Savings Bonds and college savings accounts. Category: Banking Investment Money Management on Feb 08, 2013
Monday, January 28, 2013
Thursday, December 13, 2012
( View More Publications )