Library: English | Q&A about protecting your finances for servicemembers and vets This backgrounder expounds on the topics introduced in the companion brochure. Presented in Q&A format, the guide answers dozens of questions for servicemembers and veterans, ranging from how to avoid predatory lenders and take advantage of mainstream financial services to how to handle student loans and deal with debt collection issues. Category: Credit Credit Scores Military/Veterans on Aug 19, 2014
Welcome to Consumer Action
Through multilingual financial education materials, community outreach, and grassroots "make your voice heard" advocacy, Consumer Action empowers underrepresented consumers nationwide to assert their rights in the marketplace and financially prosper.
- WARNING: Tread carefully with medical credit cards
- NEW EDUCATIONAL RESOURCE! Veterans Financial Coalition
- ENTREPRENEURS: Learn about your insurance needs
Headlines & Press Releases
Monday, September 29, 2014
- Headlines | Scammers are out to get our money. Let’s band together to stop them.
- Headlines | Comcast, acknowledging problems, acts to reform customer service
- Headlines | Members of Congress agree on this: No cellphone calls on planes
Sunday, September 28, 2014
- Headlines | The FTC: Washington’s most powerful technology cop
- Headlines | Is the college bubble about to burst?
- Consumer Alerts | Your iPhone 5 battery may be eligible for replacement
- Consumer Alerts | ‘Tats’ may be mainstream but be aware of the risks
- Consumer Alerts | Stop Bank Fees for EBT Recipients!
- Consumer Alerts | Your college is closing, now what?
- Consumer Alerts | FTC charges T-Mobile with ‘cramming’ customers’ bills
Newsletters & Special Reports
Consumer Action INSIDER - September 2014 This month's INSIDER brings you article on a new consumer educational resource for service members and veterans, efforts to end mandatory arbitration clauses in consumer contracts that keep customers from bringing disputes in court, and a campaign to ensure that used cars at a major dealer have all recalled issues repaired before sale. In addition, Hotline Chronicles features a cautionary tale about a scam in which callers pretend to be from the Internal Revenue Service to scare you into giving them bank and credit card information and we explain Consumer Action's translation services for government, non-profits and corporations. ( Monday, September 01, 2014 )
Tuesday, August 19, 2014
Library: English | Economic survival guide for servicemembers and veterans This fact sheet teaches servicemembers and veterans how to recognize and avoid scams and expensive or risky financial products/services and encourages them to take advantage of the many consumer-friendly borrowing and banking options available. It also explains the special consumer finance protections that active duty servicemembers have under the law. Category: Banking Credit Fraud/Scams Military/Veterans Money Management on Aug 19, 2014
Friday, August 01, 2014
Library: English | Economic survival guide for servicemembers and veterans - PowerPoint Training Slides This downloadable PowerPoint presentation is designed to be used in conjunction with the “Economic survival guide for servicemembers and veterans” lesson plan. The slides provide a visual component to the training that will help to engage learners and improve retention. Category: Banking Credit Credit Scores Military/Veterans on Aug 01, 2014
Library: English | Economic survival guide for servicemembers and veterans - Seminar lesson plan and class activities This downloadable packet guides community educators through a 2.5-hour presentation on servicemembers’ and veterans’ consumer rights, financial services to avoid and the better alternatives that exist, how to avoid scams aimed at veterans, and where to get legal and financial help. In addition to the lesson plan (to be used in conjunction with the downloadable PowerPoint presentation), the packet includes exercises, resources and a class evaluation form. Category: Banking Credit Credit Scores Military/Veterans on Aug 01, 2014
Tuesday, June 10, 2014
Library: Spanish | An Employee’s Guide to Payroll Cards (Spanish) Esta guía de cuatro páginas fue diseñada para ayudar a los empleados de empresas que ofrecen tarjetas de nómina a determinar si ésta es la mejor opción para ellos, a comprender cómo funcionan las tarjetas y cómo evitar cargos, y a conocer sus derechos. Filed Under: Consumer Rights on Jun 10, 2014
Thursday, May 15, 2014
Library: English | Lifeline Eligibility and Application Worksheets These worksheets will help consumers determine if they are eligible for Lifeline discounts and track their progress through the application and renewal process. A short "quiz" can be used in class to help participants understand key points about the Lifeline program. Category: Telecom/TV on May 15, 2014
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