Welcome to Consumer Action

“takeThrough multilingual financial education materials, community outreach and grassroots "make your voice heard" advocacy, Consumer Action empowers underrepresented consumers nationwide to assert their rights in the marketplace and financially prosper.

 

Headlines & Press Releases

( View More Headlines )

Alerts

( View More Alerts )

Newsletters & Special Reports

Consumer Action INSIDER - December 2015 The December issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities. This month we also feature stories on saving money during the holiday season; avoiding bad auto loans; protecting your Internet privacy; choosing the right prepaid card; and family money management. Finally, we give an update on our recently held 44th anniversary celebration. ( Tuesday, December 01, 2015 )

( View More Newsletters )

Recent Publications

Put a Lock on It - Protecting your online privacy (Spanish)

Library: Spanish | Put a Lock on It - Protecting your online privacy (Spanish)  Esta hoja informativa le ofrece a usuarios de Internet el conocimiento para que tanto ellos como sus familias se mantengan seguros mientras aprovechan las varias ventajas de Internet. Los temas incluyen cómo asegurar las cuentas de Internet y aplicaciones móviles, seguridad en las compras y operaciones bancarias por computadora o dispositivo móvil, cómo mantener la privacidad en las redes sociales, y cómo evitar contenido y comunicaciones no deseados. Filed Under: Internet Privacy Rights on Dec 04, 2015

When a collector calls: An insider’s guide to responding to debt collectors

Library: English | When a collector calls: An insider’s guide to responding to debt collectors  Millions of consumers are contacted by debt collectors every year. This concise “insider’s” guide to responding to a debt collection call or letter, written with input from an association of collectors, provides tips for communicating effectively with a collector, exercising and protecting your rights and avoiding debt collection scams. Category: Credit Debt Collection on Nov 18, 2015

The Fair Debt Collection Practices Act - How it restricts collectors and protects consumer (Spanish)

Library: Spanish | The Fair Debt Collection Practices Act - How it restricts collectors and protects consumer (Spanish)  Esta guía concisa acerca de la ley sobre el cobro de deudas justo (Fair Debt Collection Practices Act o FDCPA) le informa al consumidor sobre las obligaciones de cobradores; sobre lo que tienen permitido hacer los cobradores; y sobre lo que tienen prohibido hacer los cobradores. También ofrece información sobre cómo conseguir que un cobrador deje de comunicarse con usted; sobre sus opciones cuando un cobrador infringe la ley FDCPA; y dónde obtener más información y ayuda directa. Filed Under: Consumer Rights Credit Debt Collection Money Management on Nov 16, 2015

Debtors’ Rights (Spanish)

Library: Spanish | Debtors’ Rights (Spanish)  Esta guía de 16 páginas ayuda a consumidores que deben dinero a comprender cómo evitar una demanda por el cobro de deudas; cómo funciona el proceso legal si no logran evitar una demanda; cuáles son sus derechos si pierden la demanda; y cómo presentar una queja contra un cobrador de deudas. Filed Under: Consumer Rights Credit Debt Collection Money Management on Nov 16, 2015

Put a Lock on It - Powerpoint Slides

Library: English | Put a Lock on It - Powerpoint Slides Protecting your online privacy  The Put a Lock on It PowerPoint presentation, available for download in the "Download File" section, is designed to be used with the 31-page companion Put a Lock on It lesson plan. Category: Internet Privacy Rights on Oct 19, 2015

Put a Lock on It - Seminar Lesson Plan and Activities

Library: English | Put a Lock on It - Seminar Lesson Plan and Activities Protecting your online privacy  The 31-page Put a Lock on It lesson plan, available only as a PDF download, guides community educators through a 2.5-hour workshop that includes three activities designed to give participants an opportunity to practice what they've learned. The lesson is designed to be used with the companion Put a Lock on It PowerPoint presentation. Category: Internet Privacy Rights on Oct 19, 2015

Put a Lock on It

Library: English | Put a Lock on It Protecting your online privacy  This fact sheet gives Internet users the knowledge to keep themselves and their families safe while taking advantage of the many benefits of being online. Topics include securing your online accounts and mobile apps, shopping and banking safely on a computer or mobile device, preserving your privacy while using social media, and avoiding unwelcome content and communications. Category: Internet Privacy Rights on Oct 19, 2015

Choosing a Prepaid Card - PowerPoint Training Slides

Library: English | Choosing a Prepaid Card - PowerPoint Training Slides  The Choosing a Prepaid Card PowerPoint training file is available for download in the "Download File" section. Category: Banking Credit Cards Money Management Prepaid Cards on Oct 15, 2015

( View More Publications )

 

Quick Menu

Support Consumer Action

Support Consumer
Facebook FTwitter T

Consumer Help Desk

Advocacy