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Through multilingual financial education materials, community outreach, and grassroots "make your voice heard" advocacy, Consumer Action empowers underrepresented consumers nationwide to assert their rights in the marketplace and financially prosper.

 

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Newsletters & Special Reports

Consumer Action INSIDER - January 2015 This month's INSIDER features the fifth annual Consumer Action's National Conference, forced arbitration and the Hotline Chronicles. The Hotline Chronicles reviews bill collectors contacting family members. ( Monday, January 05, 2015 )

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Recent Publications

Thursday, January 08, 2015

Student Loan and Education Resource List

Library: English | Student Loan and Education Resource List  This concise, five-page guide provides resources to help beginning students figure out what their college education financing options are, what they can afford, which schools are worth the cost and how to get the student loan process started. Current and former students can benefit from the sections on loan repayment and what to do if the loan goes into default. The publication includes resources specifically for veterans. Category: Money Management on Jan 08, 2015

Monday, December 22, 2014

The Fair Debt Collection Practices Act

Library: English | The Fair Debt Collection Practices Act How it restricts collectors and protects consumers  This concise guide to the Fair Debt Collection Practices Act (FDCPA) makes consumers aware of what collectors must do under the law, what they are allowed to do, and what they are prohibited from doing. It also provides information about getting a collector to stop contacting you, what your options are if a collector violates the FDCPA and where to get more information or personal assistance. Category: Consumer Rights Money Management on Dec 22, 2014

Monday, December 15, 2014

Questions and answers about auto insurance

Library: English | Questions and answers about auto insurance  The 22-page Auto Insurance Basics backgrounder, written in Q&A format, answers frequently asked questions on nearly a dozen auto insurance topics, from how to evaluate an insurer and select the right deductible to how tickets, accidents and credit scores may impact premiums. Category: Automobiles Insurance on Dec 15, 2014

Tuesday, November 04, 2014

Debtors’ Rights

Library: English | Debtors’ Rights Protecting yourself from debt collection lawsuits  This 16-page guide helps consumers who owe money understand how to avoid a debt collection lawsuit, what the legal process is if they can’t avoid being sued, their rights if they lose the suit and how to file a complaint against a debt collector. Category: Consumer Rights Credit on Nov 04, 2014

Thursday, October 30, 2014

Privacy and control for social media users

Library: English | Privacy and control for social media users How much do you want to share?  This brochure presents the potential privacy risks in social networking and prepares social media users to make wise choices about what they share and who they share it with. It includes information about how to use the privacy controls on social networking websites and apps and offers tips for enjoying social media while still protecting your personal privacy. Category: on Oct 30, 2014

Tuesday, August 19, 2014

Q&A about protecting your finances for servicemembers and vets

Library: English | Q&A about protecting your finances for servicemembers and vets  This backgrounder expounds on the topics introduced in the companion brochure. Presented in Q&A format, the guide answers dozens of questions for servicemembers and veterans, ranging from how to avoid predatory lenders and take advantage of mainstream financial services to how to handle student loans and deal with debt collection issues.  Category: Credit Credit Scores Military/Veterans on Aug 19, 2014

Economic survival guide for servicemembers and veterans

Library: English | Economic survival guide for servicemembers and veterans  This fact sheet teaches servicemembers and veterans how to recognize and avoid scams and expensive or risky financial products/services and encourages them to take advantage of the many consumer-friendly borrowing and banking options available. It also explains the special consumer finance protections that active duty servicemembers have under the law. Category: Banking Credit Fraud/Scams Military/Veterans Money Management on Aug 19, 2014

Friday, August 01, 2014

Economic survival guide for servicemembers and veterans - PowerPoint Training Slides

Library: English | Economic survival guide for servicemembers and veterans - PowerPoint Training Slides  This downloadable PowerPoint presentation is designed to be used in conjunction with the “Economic survival guide for servicemembers and veterans” lesson plan. The slides provide a visual component to the training that will help to engage learners and improve retention. Category: Banking Credit Credit Scores Military/Veterans on Aug 01, 2014

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