Welcome to Consumer Action

“43rd

Through multilingual financial education materials, community outreach, and grassroots "make your voice heard" advocacy, Consumer Action empowers underrepresented consumers nationwide to assert their rights in the marketplace and financially prosper.

 

Headlines & Press Releases

( View More Headlines )

Alerts

( View More Alerts )

Newsletters & Special Reports

Consumer Action INSIDER - August 2014 The August issue of Consumer Action INSIDER brings you news of the Consumer Financial Protection Bureau's field hearing in El Paso, TX last month, at which it introduced a proposal to allow consumers to publicly share the stories behind the complaints they submit to the consumer watchdog agency. Other items in the issue include an update on work we are doing to protect and strengthen the rights of career education student loan borrowers, an account of the series of trainings we conducted on financial inclusion and an introduction to a program that leverages a myriad of stakeholders to lead people out of poverty. Hotline Chronicles presents information on whether Social Security numbers are a requirement to get a credit card. ( Friday, August 01, 2014 )

( View More Newsletters )

Recent Publications

Tuesday, June 10, 2014

An Employee’s Guide to Payroll Cards (Spanish)

Library: Spanish | An Employee’s Guide to Payroll Cards (Spanish)  Esta guía de cuatro páginas fue diseñada para ayudar a los empleados de empresas que ofrecen tarjetas de nómina a determinar si ésta es la mejor opción para ellos, a comprender cómo funcionan las tarjetas y cómo evitar cargos, y a conocer sus derechos. Filed Under: Consumer Rights on Jun 10, 2014

Thursday, May 15, 2014

Lifeline Eligibility and Application Worksheets

Library: English | Lifeline Eligibility and Application Worksheets  These worksheets will help consumers determine if they are eligible for Lifeline discounts and track their progress through the application and renewal process. A short "quiz" can be used in class to help participants understand key points about the Lifeline program. Category: Telecom/TV on May 15, 2014

California LifeLine Case Studies

Library: English | California LifeLine Case Studies  These five case studies will give Lifeline workshop participants an opportunity to apply what they have learned about California LifeLine discounts, service options and eligibility. Category: Telecom/TV on May 15, 2014

California LifeLine Public Assistance Programs

Library: English | California LifeLine Public Assistance Programs  Detailed description of various federal and state assistance programs. Category: Telecom/TV on May 15, 2014

List of Toll Free Numbers for California LifeLine Service

Library: English | List of Toll Free Numbers for California LifeLine Service  Useful list of toll free numbers to give out to consumers while teaching the California LifeLine module. Category: Telecom/TV on May 15, 2014

Monday, May 12, 2014

Connect to California LifeLine and Save! (2014)

Library: English | Connect to California LifeLine and Save! (2014) Discounted telephone service can help your family stay in touch  California LifeLine provides discounts on basic residential wireline (traditional landline) or wireless telephone service to eligible low-income households. Consumers who qualify for California LifeLine pay a fraction of the regular cost for telephone connection or activation and monthly service.This brochure explains the features and benefits of Lifeline phone service, how to apply for the program and what you must do to continue participation. Category: Telecom/TV Wireless on May 12, 2014

Wednesday, March 26, 2014

California’s Low Cost Automobile Insurance Program

Library: English | California’s Low Cost Automobile Insurance Program  The State of California has developed this program to provide income eligible, good drivers with access to affordable automobile liability insurance. The policies are issued by California licensed insurance companies. California state law provides that a California Low Cost Automobile Insurance policy satisfies financial responsibility laws. Each brochure contains information in all 11 languages. Category: Automobiles Insurance on Mar 26, 2014

Wednesday, February 26, 2014

Checking and savings accounts - PowerPoint Training Slides

Library: English | Checking and savings accounts - PowerPoint Training Slides  This downloadable PowerPoint presentation is designed to be used in conjunction with the “Checking and savings accounts” lesson plan. The slides provide a visual component to the training that will help to engage learners and improve retention. Category: Banking Money Management on Feb 26, 2014

( View More Publications )

 

Quick Menu

Support Consumer Action

Support Consumer

Join Our Email List

Optional Member Code
Facebook FTwitter T

Consumer Help Desk

Advocacy