Library: Chinese | Freeze Your Credit File (Chinese) Leave ID Thieves Out in the Cold. “安全凍結”信用檔案是一種預防及避免身份被盜用的工具﹐它可以阻止詐騙者利用你的個人資料來建立信貸記錄。這本手冊內容詳述如何“凍結”個人信用檔案，而且除非你暫時或永久取消凍結﹐它就可以防止別人以你的名義申請信貸。

A credit file "security freeze" is a preventive tool to help you avoid identity theft and to block impostors from using your personal information to establish credit. This publication explains how to "freeze" your credit file, which prevents new credit from being established in your name until you temporarily or permanently lift the freeze. Filed Under: Privacy Rights Fraud/Scams Credit on Jul 06, 2008

Library: Chinese | California Lifeline - PowerPoint Training Slides (Chinese) . 普濟通訊線電話服務 (ULTS), 也就是眾所周知的加州普濟電話, 它針對合資格的低收入家庭, 向他們提供基本住宅電話費折扣優惠。 消費者行動製作這些PowerPoint電腦圖片是用來協助講員及消費者代言人解說有關普濟電話服務的特點及優惠, 如何申請此計劃, 以及消費者怎樣才能繼續參加這個計劃。 其它相關資料包括以多種語言印製的社區教育手冊, 普濟電話指導手冊 及 培訓指南。 如需要普濟電話PowerPoint電腦圖片培訓資料, 可在 "Download File" （下載檔案欄）下載。

Universal Lifeline Telephone Service (ULTS), also known as California Lifeline, provides discounts on basic residential telephone service to eligible low-income households. These PowerPoint slides were developed to help trainers and advocates explain the features and benefits of Lifeline phone service, how to apply for the program, and what consumers must do to continue their participation. Companion pieces include a multilingual brochure, a leader's guide and a Lifeline Training Guide.The California Lifeline Powerpoint training file is available for download in the "Download File" section. Filed Under: Telephone Workshops/Trainings on Jun 01, 2008

Library: Chinese | California Lifeline Telephone Services - Training Guide (Chinese) . 普濟通訊線電話服務 (ULTS), 也就是眾所周知的加州普濟電話, 它針對合資格的低收入家庭, 向他們提供基本住宅電話費折扣優惠。消費者行動製作這本培訓指南可協助符合資格的家庭了解普濟電話服務的各項特點及優惠, 如何申請此計劃, 以及消費者怎樣才能繼續參加這個計劃。消費者行動免費提供相關社區教育手冊、普濟電話指導手冊以及PowerPoint電腦圖片。

Universal Lifeline Telephone Service (ULTS), also known as California Lifeline, provides discounts on basic residential telephone service to eligible low-income households. This training guide was developed to help eligible households understand the features and benefits of Lifeline phone service, how to apply for the program, and what they must do to continue their participation. Companion brochure, leader's guide and PowerPoint training slides are available. Filed Under: Telephone Workshops/Trainings on Jun 01, 2008

Library: Chinese | California Lifeline Leader’s Guide (Chinese) All about Discounted phone Service. 加州普濟電話計劃向低收入家庭及殘障人士提供基本住宅電話費折扣服務。這本以問答方式設計的指南, 回答加州普濟電話最常見的問題及2006年生效的新申請資格規定。

California Lifeline is a program that helps low-income and disabled individuals by providing discounts on residential phone service. This question-and-answer format guide is designed to answer frequently asked questions about California Lifeline and about changes to program eligibility requirements that took effect in 2006. Filed Under: Telephone on Jun 01, 2008

Library: Chinese | Connect to Lifeline and Save! (Chinese) Discounted Lifeline Telephone Service Helps Low-Income Californians. 普濟通信線電話服務(ULTS) ﹐也就是眾所周知的加州普濟電話﹐提供合於低收入資格的家庭基本電話用戶折扣優惠價。消費者如合格申請普濟電話﹐安裝電話或是本地電話每月服務費等一般收費均可享有折扣。

Universal Lifeline Telephone Service (ULTS), also known as California Lifeline, provides discounts on basic residential telephone service to eligible low-income households. Consumers who qualify for California Lifeline pay a fraction of the regular cost for telephone connection and monthly local telephone service. Filed Under: Telephone on Jun 01, 2008

Library: Chinese | Sensitive Information - Privacy and Your Medical Records (2008) (Chinese) . 個人醫療記錄隱私程度可能沒有你想像的高。手冊內容詳列各種步驟供你保護個人醫療記錄之隱私及正確。誤用醫療記錄導致個人失業、受歧視、身份遭竊以及各種窘況。

Your medical records are not as private as you might think. This booklet explains some steps you can take to guard the privacy and accuracy of your medical records. The misuse of medical records has led to loss of jobs, discrimination, identity theft and embarrassment. Filed Under: Privacy Rights Health on May 22, 2008

Library: Chinese | Make Your Money Work For You (2007) (Chinese) Saving to Build Wealth. 本手冊提供的重要資料是關於：儲蓄、設定短期及長期儲蓄增長目標、開立儲蓄戶口及各種快速增加本金方法、定期存款（CDs)、美國政府債券、子女大學儲備金戶口等等。

This brochure provides information about the importance of saving, setting short- and long-term goals to promote saving, opening a savings account and ways to make your money grow faster, including certificates of deposit (CDs), individual retirement accounts (IRAs), U.S. Savings Bonds and college savings accounts. Filed Under: Banking on Apr 24, 2008

Library: Chinese | Understanding Your Credit Score (Chinese) . 個人信用評分就是個人信用歷史的一個“寫照”。貸款公司﹑保險公司及其它相關行業用它來評估是否值得貸款給你﹐以及你是否會支付帳單和償還貸款。這本手冊內容有﹕何謂信用評分﹑如何解讀﹐以及如何保持或改善它。

Your credit score is a "snapshot" of your credit history that is used by lenders, insurers and others to assess your creditworthiness and the likelihood that you will pay your bills and repay outstanding loans. This publication explains how to learn your score, how to interpret it and how to maintain or improve it. Filed Under: Credit on Feb 26, 2008

Library: Chinese | California’s Low Cost Automobile Insurance Program for 2008 (Chinese) . Filed Under: Insurance on Jan 31, 2008

Library: Chinese | Recognizing Credit Card Fraud (Chinese) . 當消費者將信用卡號碼給了不熟識的人、信用卡遺失或遭竊、郵件被偷或被罪犯利用、公司職員複印他人信用卡或卡號，信用卡詐騙案就發生了。這本消費者行動最新發行的手冊提醒大家認明及避免形形色色有關信用卡之詐騙，例如：仿製信用卡、假冒騙取信用卡、身份盜用、偽造信用卡等等。

Credit card fraud happens when consumers give their credit card number to unfamiliar individuals, when cards are lost or stolen, when mail is diverted from the intended recipient and taken by criminals, or when employees of a business copy the card or card numbers of a cardholder. This new Consumer Action publication explains how to recognize and avoid many forms of fraud that involve credit cards, such as skimming, phishing, ID theft and counterfeit cards. Filed Under: Fraud/Scams Credit Cards on Jan 16, 2008