Keep the Information Flowing
Small contributions go a long way. Your donation to Consumer Action, a 501 (c)(3) nonprofit, nonpartisan organization, can help us cover the cost of research, writing, and translation of our materials. To keep our services free for those who need them. Select an amount to give.
Updated: September 2016
Consumer Action has three offices—in San Francisco, Los Angeles and Washington, DC. See contact information below. Members of the media, click here.
The DC office does not handle consumer complaints. We are happy to help with your complaint if you call (415) 777-9635 and leave a message. We ask that you leave a detailed message so that we can research your problem according to the laws of the state you live in. You may also submit your complaint online.
If you wish to order a publication, please read our How to Order Publications article.
We would be glad to help you with any concern, however we ask that you write to only one of our email addresses about your issue. For instance, if you want to comment on our web site or materials, you can email the Editor. If you would like to know about our trainings, contact our Outreach Department. If you find broken links or web pages that don't load or display properly, email our Webmaster. If you would like general information about Consumer Action, email our Info mailbox.
- Email Complaint Hotline
- Email Editor
- Email Info at Consumer Action
- Email Outreach at Consumer Action
- Email Webmaster
San Francisco Office
- Consumer Complaint Hotline: (415) 777-9635
- Business: (415) 777-9648
- Facsimile: (415) 777-5267
Outreach and Training Direct Line:
- Audrey Perrott, Associate Director: Tel (209) 451-0965 • Fax (510) 952-8285
Los Angeles Office
- Business: (213) 624-4631
- Facsimile: (213) 624-0574
Washington DC Office (National Priorities Team)
- General Business: (202) 544-3088
- Facsimile: (270) 573-4104
DC Office Direct Lines:
1170 Market Street, Suite 500
San Francisco, CA 94102
Consumer Action (Los Angeles, CA)
11901 Santa Monica Blvd., PMB 563
Los Angeles, CA 90025
Consumer Action (Washington, DC)
Washington, DC 20024
For deliveries that require a street address, please call (202) 544-3088.
Support Consumer Action
Consumer Help Desk
- Help Desk
- Submit Your Complaints
- Presente su queja
- Frequently Asked Questions
- Links to Consumer Resources
- Consumer Service Guide (CSG)
- Class Action Database
- Consumer Booknotes