Updated: October 2006

Ruth Susswein

Deputy Director, National Priorities

Ruth Susswein joined Consumer Action in October 2006 as Deputy Director of National Priorities. Susswein brings many years of experience in consumer advocacy to the position. Previously, Susswein was the executive director of the national non-profit consumer group Bankcard Holders of America (BHA). BHA focused its efforts on credit education and advocacy. BHA was known to many as a consumer resource for its lists of low-rate credit cards, rebate/frequent flyer cards, secured cards and other credit related publications.

Susswein directed BHA’s credit education efforts on issues such as credit card disclosure, industry marketing practices, financial privacy and the credit reporting system. Ruth was the editor and co-writer of BHA’s newsletter, Bankcard Consumer News. She has also been called on to testify before Congress on credit issues.

Prior to joining Bankcard Holders, Susswein was the investigative consumer reporter for WGGB-TV, the ABC affiliate in Springfield, MA. where she exposed credit repair scams, second mortgage schemes, and unscrupulous practices by landlords and home improvement contractors. Some of her investigations prompted suits by the Massachusetts Attorney General. Other investigations prompted the proposal of city and state legislation to improve fair practices for consumers. Susswein has also worked at WABC-TV in New York in the investigative, consumer and general news departments.

Susswein is a graduate of Temple University in Philadelphia, PA.

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