Consumer Action

Alerts

Consumer Action's Alerts highlights trends in consumer complaints, scams, outrageous fees and other notable consumer information.

Just say YES to health reform (Mar 17, 2010)
Consumer Action joins hundreds of national organizations, representing health care consumers, seniors, unions, faith groups, communities of color, and many…
The IRS wants to help people who can't pay their taxes (Mar 10, 2010)
The Internal Revenue Service (IRS) is taking steps to help people who can't pay their taxes because of unemployment or…
Revised rules for mortgage modifications (Jan 28, 2010)
The U.S. Treasury Department has revised its rules to help simplify and improve the process of obtaining a mortgage loan…

Facebook 'password reset' email — It's a scam! (Mar 17, 2010)
Do not open the attachment on a deceptive email that claims that your Facebook password has been changed. The attachment,…
Warning about census-related scams (Mar 16, 2010)
The U.S. Census Bureau is warning about census-related scams. In 2010, all households should receive legitimate census surveys. According to…
Phony 'look alike' website targets Madoff victims (Mar 09, 2010)
The Securities Investor Protection Corporation (SIPC), which maintains a special reserve fund mandated by Congress…

Arbitration no shield for debt collectors (Jul 08, 2009)
The Public Justice Access to Justice Campaign and Mandatory Arbitration Abuse Prevention Project has helped win a…
New California Consumer Laws - 2009 (Mar 30, 2009)
The County of Los Angeles Department of Consumer Affairs Staff Training Academy has issued a comprehensive guide to new consumer…
'New low' in mortgage modification scams (Mar 13, 2009)
California Attorney General Edmund G. Brown Jr. today warned that scam artists have "sunk to a new low" and have…

Airline baggage fees (Apr 17, 2008)
Checked baggage fees started with Ryanair. Then they crossed the Atlantic and the Spirit caught on with Allegiant and Virgin…
Airlines' second-bag fee (Mar 04, 2008)
Two major airlines, United Airlines and US Airways, have recently announced a new baggage policy that will require consumers traveling…
Insurance Premium Installment Fees (Jan 17, 2008)
We often hear the phrase, “The poor pay more,” and here’s a couple concrete examples of how people who can’t…

Consumer Action Insurance Survey (Sep 25, 2008)
Update: The survey closed on Thursday, Oct. 9, 2008. Please watch for the results in our Fall 2008 issue of…
Credit Limit Survey (Jun 24, 2008)
This survey closed on July 15, 2008. Click here to see the results…