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Consumer Opinion Polls 

  • Consumer Action Insurance Survey (Sep 25, 2008)
    Update: The survey closed on Thursday, Oct. 9, 2008. Please watch for the results in our Fall 2008 issue of…
  • Credit Limit Survey (Jun 24, 2008)
    This survey closed on July 15, 2008. Click here to see the results…

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Scam Alerts 

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Consumer Alerts 

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California Alerts 

  • California drivers and the new cell phone law (Jun 16, 2008)
    The California Highway Patrol (CHP) alerts California drivers to new laws on using a cell phone while driving. All drivers…
  • California Legislative Summary (Nov 06, 2007)
    During the 2007 session, Consumer Action took a position on 51 bills introduced in the California state legislature. Consumer Action…
  • New California laws to help consumers (Feb 29, 2008)
    In 2007, California lawmakers passed 964 bills, according to the Senate Office of Research, and Gov. Arnold Schwarzenegger signed 750…

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Fee Of The Month 

  • Airline baggage fees (Apr 17, 2008)
    Checked baggage fees started with Ryanair. Then they crossed the Atlantic and the Spirit caught on with Allegiant and Virgin…
  • Airlines' second-bag fee (Mar 04, 2008)
    Two major airlines, United Airlines and US Airways, have recently announced a new baggage policy that will require consumers traveling…
  • Gift Card Fees (Nov 29, 2006)
    Gift cards are the chicken entrée of Christmas presents: an uninspired but inoffensive middle ground that…

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