Consumer Action

Consumer Action Insurance Survey (Sep 25, 2008)
Update: The survey closed on Thursday, Oct. 9, 2008. Please watch for the results in our Fall 2008 issue of…
Credit Limit Survey (Jun 24, 2008)
This survey closed on July 15, 2008. Click here to see the results…

New fake check scams on the rise (Nov 03, 2008)
Gotten any award notices or hefty checks from Publishers Clearinghouse lately? With the stamp of approval from Oprah Winfrey or…
Operation Clean Sweep targets 'credit repair' (Oct 21, 2008)
On Oct. 23, the Federal Trade Commission, in cooperation with 25 state agencies in 23 states, will hold a press…
Current economy is a 'Phisherman's Special' (Oct 10, 2008)
According to the Federal Trade Commission (FTC) the upheaval in the financial marketplace may spur scam artists to phish for…

Get your specialty credit reports (Nov 12, 2008)
The Privacy Rights Clearinghouse has released a new educational fact sheet,
FCC surveys DTV converter boxes (Aug 26, 2008)
The Federal Communications Commission (FCC) has issued a consumer advisory on the features offered by 32 digital-to-analog converter boxes. On…
Protect yourself (and your money) from ID theft (Aug 05, 2008)
The Federal Trade Commission has a new fact sheet on its recently issued "red flag" regulations that require financial institutions…

California Legislative Summary (Nov 12, 2008)
During the 2007-08 session, Consumer Action supported 48 bills and took a position on 51 bills introduced in the California…
California drivers and the new cell phone law (Jun 16, 2008)
The California Highway Patrol (CHP) alerts California drivers to new laws on using a cell phone while driving. All drivers…
Reforms proposed to title insurance industry (Apr 28, 2008)
California Insurance Commissioner Steve Poizner today announced efficiency reforms to the title insurance industry to reduce extraneous costs from the…

Airline baggage fees (Apr 17, 2008)
Checked baggage fees started with Ryanair. Then they crossed the Atlantic and the Spirit caught on with Allegiant and Virgin…
Airlines' second-bag fee (Mar 04, 2008)
Two major airlines, United Airlines and US Airways, have recently announced a new baggage policy that will require consumers traveling…
Insurance Premium Installment Fees (Jan 17, 2008)
We often hear the phrase, “The poor pay more,” and here’s a couple concrete examples of how people who can’t…

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