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“classThrough multilingual financial education materials, community outreach and grassroots "make your voice heard" advocacy, Consumer Action empowers underrepresented consumers nationwide to assert their rights in the marketplace and financially prosper.
 

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Newsletters & Special Reports

Rules at Risk (Spring 2017) Much progress has been achieved for American consumers in recent years. But many of these protections are now at risk of repeal. (Wednesday, March 08, 2017)

Consumer Action INSIDER - March 2017 The March 2017 issue of Consumer Action's monthly newsletter teaches you how to understand your credit score better; updates you on a new study on how communities are pushing back against payday lending; details our latest financial counseling webinar (co-hosted with FICO); outlines recent California legislation impacting consumer privacy and more. (Wednesday, March 01, 2017)

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Recent Publications

Finding the right job training school - PowerPoint Slides

Library: English | Finding the right job training school - PowerPoint Slides  This downloadable 22-slide PowerPoint presentation is designed to be used in conjunction with the seminar lesson plan. The slides provide a visual component to the training that will help to engage learners and improve retention. Category: Consumer Rights on Mar 29, 2017

Q&A backgrounder guide

Library: English | Q&A backgrounder guide Finding the right vocational, technical or trade school  This Consumer Action "question and answer" manual is designed to provide background information about evaluating job training schools and choosing and managing student loans for these programs. It is designed to be used in conjunction with the "Guide to finding the right job training school". There is also a lesson plan and PowerPoint presentation for use by consumer education trainers. Category: Consumer Rights on Mar 29, 2017

A guide to finding the right job training school (Spanish)

Library: Spanish | A guide to finding the right job training school (Spanish)  La formación profesional puede representar una valiosa inversión en su futuro, pero solo si la escuela o el programa son respetados y si el costo es razonable. Esta guía fue realizada para personas que están considerando inscribirse en un programa de formación profesional o en una escuela vocacional. El objetivo es ayudarles a tomar una decisión bien informada, evitar excesivos o indebidos préstamos estudiantiles y saber dónde acudir si creen que los ha defraudado una escuela con fines lucrativos. Filed Under: Consumer Rights on Mar 29, 2017

A guide to finding the right job training school

Library: English | A guide to finding the right job training school  Job training can be a valuable investment in your future—if the school or program is reputable and fairly priced. This guide is designed to help anyone considering a job training program or vocational school make an informed choice, avoid excessive or unwarranted student loan debt, and know where to turn if they believe they are a victim of for-profit school fraud. Category: Consumer Rights on Mar 29, 2017

Low-cost broadband internet service

Library: English | Low-cost broadband internet service  Broadband (high-speed) home internet service is a necessity in today’s world, but standard service plans are not always affordable for low-income households. This webpage lists the various low-cost broadband service options available and provides links to program webpages, where consumers can get details about eligibility criteria, prices, availability and more. Category: Internet on Feb 23, 2017

Savvy Online Shopping PowerPoint slides

Library: English | Savvy Online Shopping PowerPoint slides  The downloadable Savvy Online Shopping PowerPoint presentation is designed to be used in conjunction with the lesson plan, adding a visual component that will help engage learners and improve retention. Category: Credit Cards on Feb 22, 2017

Savvy Online Shopping seminar lesson plan and class activities

Library: English | Savvy Online Shopping seminar lesson plan and class activities  This packet, only available as a PDF file, provides guidance for community educators. It contains a detailed curriculum and classroom activities. Category: Credit Cards on Feb 22, 2017

Questions and answers about savvy online shopping and dispute resolution

Library: English | Questions and answers about savvy online shopping and dispute resolution  Written in Q&A format, this backgrounder answers many questions about savvy online shopping that are not covered in the companion brochures. Category: Credit Cards on Feb 22, 2017

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