Library: Chinese | Your Digital Dollars - Safety and privacy in online and mobile transactions (Chinese) . As more daily tasks, from shopping and banking to working and socializing, get done on a computer or mobile device, the opportunities to expose personal data increase. Category: Fraud/Scams Internet Privacy Rights Telecom/TV Wireless on Aug 20, 2012

Library: Chinese | Your Digital Dollars - Banking Online Safely (Chinese) Protect your identity and accounts while banking by computer. Paying a bill, depositing a check or conducting any other financial transaction used to require a trip to the bank or post office. Now technology makes it possible to bank and pay bills without leaving your home or office. Category: Banking Fraud/Scams Internet Money Management Privacy Rights on Jul 17, 2012

Library: Chinese | Telemarketing Calls (Chinese) Learn how to get results. Telemarketing calls can be a nuisance, particularly when they interrupt your sleep, dinner, or time with family or friends. This fact sheet explains the rules that legislators and consumer protection agencies have created to make telemarketing calls less annoying and help reduce the number of unwanted sales calls you receive. It also provides tips for protecting yourself from fraud and for filing a complaint, if necessary. Category: Fraud/Scams Telecom/TV on Nov 30, 2011

Library: Chinese | Senior Scams - Just say no! (Chinese) . Everyone must be on guard against scams, but seniors can sometimes be more vulnerable to fraud. This brochure outlines the many guises of fraud, with special attention to scams that target seniors. Signs of fraud and tips for avoiding scams are included. Category: Fraud/Scams ID Theft on Sep 28, 2010

Library: Chinese | ID Theft & Account Fraud - Prevention & Cleanup (Chinese) . An identity thief is an imposter who assumes another person’s identity in order to profit illegally or because the thief wants to hide behind a new identity. Identity theft—or ID theft—occurs when the imposter uses your personal information to commit fraud or other crimes. This publication can help you take steps to prevent ID theft, or if you are a victim, to clear up the problems created by ID theft and to lessen its impact on your life. Category: Fraud/Scams ID Theft Privacy Rights on Sep 10, 2010

Library: Chinese | Fraud Bingo Game (Chinese) . Consumer Action's Fraud Bingo is a fun activity you can use in your trainings. Category: Fraud/Scams ID Theft on Mar 09, 2010

Library: Chinese | Internet Safety (Chinese) A computer user’s guide to privacy and security. This publication outlines ways that you can protect yourself and your computer when you use the Internet and email. Category: Fraud/Scams Internet Privacy Rights on Jan 12, 2010

Library: Chinese | Recognizing Credit Card Fraud (Chinese) . Credit card fraud happens when consumers give their credit card number to unfamiliar individuals, when cards are lost or stolen, when mail is diverted from the intended recipient and taken by criminals, or when employees of a business copy the card or card numbers of a cardholder. This new Consumer Action publication explains how to recognize and avoid many forms of fraud that involve credit cards, such as skimming, phishing, ID theft and counterfeit cards. Category: Credit Cards Fraud/Scams on Jul 08, 2009

Library: Chinese | Freeze Your Credit File (Chinese) Leave ID Thieves Out in the Cold. A credit file "security freeze" is a preventive tool to help you avoid identity theft and to block impostors from using your personal information to establish credit. This publication explains how to "freeze" your credit file, which prevents new credit from being established in your name until you temporarily or permanently lift the freeze. Category: Credit Credit Reports Fraud/Scams Privacy Rights on Jul 06, 2008

Library: Chinese | Protect Your Phone Records (Chinese) . Phone records are an important source of private information that someone might try to access without your consent for illegal or harmful purposes. This publication can help you understand who would want to access your phone records, why they might want to do it, how they try to access your private information and what you can do to reduce the chances of becoming a victim. A companion Leader's Guide is available. Category: Fraud/Scams Privacy Rights Telecom/TV Wireless on Jun 28, 2007

Library: Chinese | Don’t Fall for the Wrong Call (Chinese) Protect yourself against telemarketing fraud. Telemarketing fraud — using the phone to swindle and cheat — robs U.S. consumers of about $40 billion a year. Don't fall for the wrong call, an 8-page, in-depth guide provides information on common tricks and charitable donation scams used by telemarketers, how to answer sales calls, warning signs of fraud, how to protect yourself from unwanted calls, your rights under the law and how you can sue telemarketers who do not honor your wishes not to be called. The guide also contains a listing of complaint handling agencies and other helpful resources. Category: Fraud/Scams Telecom/TV on Feb 14, 2003

Library: Chinese | Protect Yourself From Identity Theft (Chinese) It's Your Good Name!. A factsheet explaining what identity theft is, how to prevent it, and what to do if you are a victim of identity theft. Category: Fraud/Scams Privacy Rights on Dec 09, 2002

Library: Chinese | Phone Fraud (Chinese) We All Pay. An illustrated fact sheet that describes what phone fraud is and how you can become a victim. Explains how to protect yourself and how to complain about phone fraud. Category: Fraud/Scams Telecom/TV on Apr 01, 1997