Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Publications page.

Library: Chinese | Getting up to speed (Chinese) . 如今在實質上,家用高速互聯網服務(“broadband”寬頻網絡),已經由個人求職到上網做家庭作業等等,每件事都需靠它來達成了!不過目前還有許多低收入家庭尚未能充分利用寬頻網絡服務,因為對他們而言,其費用是無法負擔的。這份教育手冊對於寬頻網絡服務有詳盡說明,包括它的重要性,好處,可用性和定價。本文還會介紹幾項幫助低收入家庭獲得高速互聯網服務,有優惠收費的特別計劃。Today, high-speed home internet service (broadband) is virtually a necessity for everything from finding a job to doing homework. However, many low-income households are at a disadvantage because broadband has been unaffordable for them. This fact sheet explains more about broadband, including its importance, benefits, availability and pricing. It also presents special programs that offer low-income households fast home internet service at a discount.  Category: Internet Money Management on Nov 14, 2016

Library: Chinese | Watch out! Online video and your privacy (Chinese) . 如今的消費者可隨意選擇要怎樣看視頻或在何時何處看視頻,但同時他們也要面對個人隱私方面的新風險。本手冊提醒消費者留意由視頻下載和視頻分享所帶來的隱私問題,和可以採取什麼措施來保護自己。While consumers now have many more options for how, where and when they watch video, they also face new risks to their personal privacy. This publication makes viewers aware of the privacy issues raised by video streaming and video sharing technology as well as what they can do to protect themselves. Category: Internet Privacy Rights on Oct 05, 2016

Library: Chinese | What’s not to ‘Like’? (Chinese) Protecting your privacy on social media . 在網上分享是一種非常流行的消遣方式。本文解釋了在社交媒體中過度分享個人資料的潛在風險,並提供了在參與社交網絡時可選用的一些技巧和工具,以便讓你安全上網的同時,能夠保護你的隱私。Online sharing is a hugely popular pastime. This publication presents the potential risks of oversharing on social media and provides specific tips and tools for participating in social networks while also protecting your privacy and staying safe online. Category: Internet Privacy Rights on Sep 14, 2016

Library: Chinese | Put a Lock on It - Protecting your online privacy (Chinese) . 本文提供互聯網用戶相關重要資訊,以確保他們及其家人在利用互聯網的種種優點時,可以安全無慮。各項主題內容包括如何安全鎖定個人網絡帳號及手機應用程式、使用電腦及行動通訊器材購物和理財時各項安全要點、使用社交網站時如何保留個人隱私,以及怎樣避免不受歡迎的內容及通訊資料。     This fact sheet gives Internet users the knowledge to keep themselves and their families safe while taking advantage of the many benefits of being online. Topics include securing your online accounts and mobile apps, shopping and banking safely on a computer or mobile device, preserving your privacy while using social media, and avoiding unwelcome content and communications. Category: Internet Privacy Rights on Jan 29, 2016

Library: Chinese | IP Transition: Making the Switch (Chinese) The next communication evolution. 本文對於網絡電話通訊轉換(IP Transition)有詳盡的解釋,包括電話服務正從傳統的(銅製地下電線)改變成使用網絡通訊,以及這種新的聯繫方式對消費者的各項優點。手冊中同時清楚列明消費者的通訊服務選擇,以及客戶將如果順利轉換並加入這種最新的通訊服務。 This fact sheet explains what Internet-based (IP) telephone service is, why the transition away from traditional (copper-based landline) phone service is happening and what advantages this type of connection offers for consumers. The brochure also explains consumers’ service options and how they can make a smooth transition. Category: Internet Telecom/TV Wireless on Jan 30, 2015

Library: Chinese | Your Digital Dollars - Safety and privacy in online and mobile transactions (Chinese) . 當今人們的生活日漸繁忙,不論是購物、理財、工作或社交,都需依賴電腦或行動通訊器材,因此造成個人資料曝光的機會大增。As more daily tasks, from shopping and banking to working and socializing, get done on a computer or mobile device, the opportunities to expose personal data increase. Category: Fraud/Scams Internet Privacy Rights Telecom/TV Wireless on Aug 20, 2012

Library: Chinese | Your Digital Dollars - Banking Online Safely (Chinese) Protect your identity and accounts while banking by computer. 以前消費者如果想付帳單、存入支票、或是處理任何金融轉帳事務,都需要去一趟銀行或郵局。但是當今的科技文明卻讓客戶不必出門就能在家中或辦公室處理銀行事務或支付帳單。 Paying a bill, depositing a check or conducting any other financial transaction used to require a trip to the bank or post office. Now technology makes it possible to bank and pay bills without leaving your home or office. Category: Banking Fraud/Scams Internet Money Management Privacy Rights on Jul 17, 2012

Library: Chinese | Internet Service (Chinese) Learn how to get results. 互聯網已經徹底改變了大家在工作、社交以及購物等方面的傳統生活方式,我們現在足不出戶就可以 辦妥諸事。但這並不是說使用互聯網就萬無一失或全部免費。本文詳述各種可供你選用的互聯網和電 郵服務。同時也解說使用互聯網時的相對風險,並包括你應如何保護個人、家庭、隱私權以及電腦資 料等要訣。
The Internet has changed the way we work, socialize and shop—we can now do all those things without ever leaving home. But that doesn’t mean the Internet is always safe, or that it’s always free. This fact sheet explains your options for Internet and email service. It also explains some risks of using the Internet and provides tips for protecting yourself, your family, and your personal information and computer data. Category: Internet Privacy Rights on Nov 29, 2011

Library: Chinese | Internet Safety (Chinese) A computer user’s guide to privacy and security. 這本社區教育手冊提供消費者有關在使用互聯網或電郵時, 應該如何保護個人以及電腦隱私權之各項要訣。
This publication outlines ways that you can protect yourself and your computer when you use the Internet and email. Category: Fraud/Scams Internet Privacy Rights on Jan 12, 2010

Quick Menu

Support Consumer Action

Support Consumer
Facebook FTwitter T

Consumer Help Desk

Advocacy