All Consumer Action publications are available online, with most also available as a PDF download. Government agencies, nonprofits and other community-based organizations who wish to distribute our publications for educational purposes can use the PDF file to instantly produce a professional-looking brochure using an office printer.

Library: Chinese | Resources for consumers impacted by the COVID-19 outbreak (Chinese) .

為了應對新冠病毒疫情,消費者行動編輯了這份指南,提供各類公私援助信息,以協助人們更好的應對疫情所帶來的經濟損失。

In response to the coronavirus outbreak, Consumer Action created this guide to inform consumers about public and private resources as they became available to help deal with the economic fallout of the pandemic. Category: Banking COVID-19 Pandemic Fraud/Scams Insurance Medical/Healthcare Mortgages Student Loans Taxes Telecom Tenant Rights on Jun 11, 2020

Library: Chinese | Personal Bankruptcy: Your financial fresh start (Chinese) .

消費者在承受債務重擔時,申報破產可以再重新規劃個人財務。但是在做這個決定以前,你應該先盡量瞭解關於破產的處理過程,以及個人可能會受到的影響。這本指南對於兩種不同的個人破產型式、申報人的必備條件、相關債務及資產會產生哪些變化、有哪些可以考慮的替代方法、一般會進行的法律程序,以及何處可獲取協助資源及更多訊息等等,均有詳盡說明。

Bankruptcy can offer a financial fresh start for consumers overwhelmed by debt, but there is a lot to know about the process and potential consequences before a decision to file can be made. This guide explains the differences between the two types of personal bankruptcy, what is required of filers, what happens to debts and assets, alternatives to consider, the general legal process, and where to find assistance and more information.

Category: Bankruptcy Credit Consumer Rights Debt Collection Housing Mortgages on Feb 16, 2018

Library: Chinese | Money Management 1-2-3: THREE: Planning a Secure Future (Chinese) .

Money Management 1-2-3:你一生都應精明理財” ,這本系列手冊的詳述重點著重於初級,中級,和高級程度的基本理財技術方面。第三部份:規劃安定的未來,為失業預做準備,積存退休金,以及保障已儲存的積蓄。主題內容包括:提升個人投資及房產淨值,擁有足夠的保險,善加處理醫療開支,基本的遺產規劃,以及祖父母輩如需養育下一代的準備工作。

The “Money Management 1-2-3: Be Smart About Money All Your Life” series focuses on basic money management skills at the beginner, intermediate and advanced level. Part three, Planning a Secure Future, focuses on leaving the workforce, funding your retirement and protecting what you’ve accumulated. Topics include tapping your investments and home equity, staying adequately insured, managing medical expenses, the basics of estate planning and, for some grandparents, raising a second family.

Category: Insurance Investing Medical/Healthcare Mortgages Money Management on Nov 04, 2016

Library: Chinese | Money Management 1-2-3: TWO: Achieving Financial Goals (Chinese) .

“Money Management 1-2-3:你一生都應精明理財” ,這本系列手冊的詳述重點著重於初級,中級,和高級程度的基本理財技術方面。第二部份:完成財務規劃目標,列明如何更新個人預算表,積存老本,以及保護個人資產。主題內容包括:如何處理預算及債務,申報所得稅需知,關於儲蓄和投資,以及成為屋主及購買相關保險等等。

The “Money Management 1-2-3: Be Smart About Money All Your Life” series focuses on basic money management skills at the beginner, intermediate and advanced level. Part two, Achieving Financial Goals, addresses updating your budget, accumulating a nest egg and protecting your assets. Topics include budgeting and debt management, saving and investing, homeownership and insurance.

Category: Credit Debt Collection Housing Insurance Investing Mortgages Money Management Taxes on Aug 24, 2016

Library: Chinese | You Can Buy a Home - The keys to homeownership (Chinese) .

購屋可說是你這輩子所做的最重大的一件事。在這本手冊中,我們專門為可能成為屋主的人提供一系列購屋要訣,包括購屋前的準備,預估購屋花費,尋找合適的房子,還擇合適的房屋抵押貸款比價及下訂單房屋。

Buying a home is one of the most important purchases you’ll ever make. In this brochure, we cover key topics for potential homeowners, including preparing to buy a home, predicting homeownership costs, finding the right home, shopping for a mortgage and making an offer.

Category: Housing Buying a Home Home Financing Mortgages on Sep 06, 2013

Library: Chinese | Filing a Housing Discrimination Complaint (Chinese) .

公平住屋法保障租客及房屋買主不受歧視。如果你自認是住屋歧視受害者,你有權利向HUD提出投訴。如果能瞭解投訴及解決之道,將有助於你衡量抉擇及採取行動。

Fair housing laws protect renters and buyers from discrimination. If you believe you were a victim of housing discrimination, you have the right to file a housing discrimination complaint with HUD. Understanding the complaint and resolution process will help you weigh your options and take action.

Category: Housing Discrimination Home Financing Housing Insurance Mortgages Tenant Rights on Feb 07, 2012

Library: Chinese | Know the Signs of Housing Discrimination (Chinese) .

藉由種族、膚色、宗教、性別、祖籍、家庭狀況,或是殘障等原因而拒絕提供機會,就是住屋歧視,而這是違法的。如果你的房東、售屋者、貸款公司及其他人有以上情形,那是觸犯法律的,身為一位住屋歧視受害者,你可以保護自己的權益。

The denial of housing opportunities because of race, color, religion, sex, nationality, familial status or disability is housing discrimination, and it’s illegal. You can recognize if you are a victim of housing discrimination—and protect your rights—if you know what actions by landlords, sellers, lenders and others are against the law.

Category: Housing Buying a Home Discrimination Mortgages Tenant Rights on Feb 07, 2012

Library: Chinese | Credit Reports and Credit Scores (Chinese) .

你的信用記錄在促成你的重要信貸目標中具有很深的影響力。你應該知道自己有哪些相關資料曾被人搜集,你應如何解說和加以改善,以及你應有的權益。

Your credit history has a significant impact on your ability to achieve important financial goals. Learn what information is collected about you, how to interpret and improve it, and what your rights are.

Category: Credit Credit Cards Credit Reports/Scores Mortgages on Feb 15, 2011

Library: Chinese | Keeping Your Home - Protect your investment (Chinese) .

那些為了成功擁有住屋而去做計劃、訂預算以及有儲蓄的人,他們會有很高的"居者有其屋"機會並且將在幾年之後因為物業增值而建立財富.這本手冊涵蓋了房屋業主的理財責任及經營方法、如何保持和保護個人物業,以及如何增加及保留房屋凈值.

People who plan, budget and save for successful homeownership have a much better chance of keeping a roof over their heads and building wealth as property values increase over the years. This brochure covers the financial responsibilities of homeownership and how to manage them, how to maintain and protect your property, and how to build and preserve your home equity.

Category: Foreclosure Housing Buying a Home Housing Insurance Insurance Mortgages on Sep 28, 2010

Library: Chinese | Saving Your Home from Foreclosure (2009) (Chinese) .

當你付不起房屋抵押貸款時﹐貸款公司就會以法律行動將你的房子查封拍賣。如果在面臨這種情況時你瞭解有關個人的選擇權而且採取適當的行動﹐也許能夠保住家園﹐或者至少減輕一些房子被查封拍賣所造成的財務損失。

Foreclosure is the legal process that your mortgage lender uses to take your home when you fall behind on your mortgage payments. If you are faced with foreclosure, you can work to save your home—or at least limit the financial damage caused by foreclosure—if you understand your options and take the appropriate steps.

Category: Foreclosure Housing Home Financing Mortgages on Mar 26, 2009

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