English Library
Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Publications page.
Library of English Publications, Sorted by Date
Library: English | Managing Your Money - Leader’s Guide . This guide can help you become a money management mentor. Once you understand the basics of money management, you'll be able to help others learn techniques that can make an important difference in their finances. Category: Money Management on Oct 02, 2012
Library: English | Banking Basics - You can bank on it (English) . A brochure that provides a simple introduction to the main services offered by banks and credit unions, including checking accounts, savings accounts, certificates of deposit and debit cards. It also covers opening an account and resolving problems. Category: Banking on Sep 27, 2012
Library: English | How to Complain . Consumer Action has updated its perennial favorite guide, How to Complain. The free and comprehensive booklet is designed to help you complain effectively and get results. How to Complain includes advice on how to approach businesses with a complaint; escalating a complaint through customer service or a company’s executive offices; writing emails and letters about your complaint; and documenting your complaint. Category: Consumer Rights on Sep 26, 2012
Library: English | Controlling Data Use . This WirelessED fact sheet lists ways you can control the use of data services on your data-ready mobile device. Category: Wireless on Sep 10, 2012
Library: English | Buying a Home - Leader’s Guide . The Buying a Home Leaderʼs Guide provides detailed information, written in question-and-answer format, to help teach potential homebuyers how to navigate the often complex process of purchasing a home. The guide covers such topics as how to choose a real estate professional, how to qualify for a mortgage, and what is involved in the settlement (closing) process. It also explains unfamiliar terms and provides tips and suggestions to help the purchase process go more smoothly. Category: Housing Buying a Home Home Financing Mortgages on Sep 05, 2012