Library: English | It’s Your Choice - Are Medicare HMOs right for you? . A 30-page, illustrated booklet that advises people currently in Medicare on the changes taking place in Medicare and what they mean. It addresses the pros and cons of Medicare HMOs, and offers practical advice to help people in Medicare decide whether or not to join a Medicare HMO. It suggests how to navigate the Medicare HMO system efficiently, appeal HMO decisions, assess prescription drug benefits, predict out-of-pocket expenses, and choose a primary care physician. Filed Under: Insurance Health on Apr 01, 1999

Library: English | Miracle Cures Can Make You Sick! . A fact sheet that explains how to avoid unproven remedies, untested medical products, unlicensed practitioners, and unfounded health claims. Filed Under: Health on Apr 01, 1999

Library: English | You Can Help Fight Phone Fraud . A 16-page guide to help consumers avoid and detect phone fraud, including slamming, cramming, toll fraud, calling card fraud, identity theft and wireless (cell) phone fraud. Lists resources for information as well as reporting phone fraud. Filed Under: Fraud/Scams Telephone on Apr 01, 1999

Library: English | Your new electric choices Shopping for Electricity in California. Since early 1998, most Californians can choose the company they buy electricity from. This fact sheet contains information about competitive electric service providers and contains tips on how to choose a provider, reasons for switching, and changes in your electric bill. Filed Under: Utilities on Apr 01, 1999

Library: English | Questions & Answers about Life Insurance A training manual for community-based advocates. An 8-page manual written to help agency staff answer their clients' questions about life insurance. Filed Under: Insurance on Apr 01, 1998

Library: English | A Few Facts About Life Insurance How to Get the Coverage you Really Need. A fact sheet that discusses several elements of life insurance: who needs it; how to shop for it; how much coverage one needs; differences between Term insurance and Cash-value insurance; and insurance discrimination. Filed Under: Insurance on Apr 01, 1998

Library: English | How To Complain: Guidelines for Resolving Complaints . A 16-page, illustrated booklet that gives helpful advice for resolving complaints. It offers guidance for remedies through the legal system, government agencies, and local consumer groups, and includes a sample complaint letter. Filed Under: Privacy Rights on Nov 01, 1997

Library: English | Phone Fraud We All Pay. An illustrated fact sheet that describes what phone fraud is and how you can become a victim. Explains how to protect yourself and how to complain about phone fraud. Filed Under: Fraud/Scams Telephone on Apr 01, 1997

Library: English | How to Avoid Becoming a Victim of Insurance Fraud A Consumer Guide for Asian Americans. An illustrated brochure describing the warning signs of insurance fraud, with some concrete steps you can take to avoid becoming a victim. Though written specifically to help Asian Americans, this brochure contains information helpful to all consumers. It details several types of insurance fraud, such as: fake policies, premium fraud, unlicensed agents, unnecessary services, and insurance scams. It also describes how to get your money back and where to complain about insurance fraud. Filed Under: Fraud/Scams Insurance Cars on Apr 01, 1997

Library: English | What Asian Americans Should Know About Insurance Fraud A Training Manual for Community-Based Organizations. An 8-page, illustrated manual written to help agency staff answer their clients' questions about insurance fraud. Though written specifically for agencies that work with Asian Americans, it contains information relevant to any consumer's questions. It includes an appendix listing the insurance regulators for the top ten states with the largest Asian American populations. Filed Under: Fraud/Scams Insurance on Apr 01, 1997