English Library
Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Publications page.
Library of English Publications, Sorted by Date
Library: English | Q&A About Financing a Car : Leader’s Guide . This Leader's Guide is designed to provide in-depth background on financing an auto purchase. Many consumers with late payments and other credit problems may face increased interest rates on car loans - but this doesn't mean that they should have to accept high-cost loans, unfair terms and deceptive sales pitches. The information contained in this manual can help staff members and community leaders counsel clients on purchasing and financing an automobile. Category: Automobiles Credit Credit Reports Credit Scores on Aug 26, 2003
Library: English | Telemarketers : Do Not Call A new way to limit unwanted sales calls. Are you tired of unwanted telemarketing calls? Now there is a new government tool to help stop unwanted calls. The National Do Not Call Registry is a free list you can join to limit calls to your home and cell phone for five years. "Telemarketers: Do Not Call!" explains how easy it is to put your name on the registry, what you should expect when you register and how to deal with unwanted telemarketing calls. Category: Telecom/TV on Jul 14, 2003
Library: English | Questions & Answers About Privacy & Your Credit Report . Privacy abuses are on the increase, including credit fraud and identity theft, a fast-growing crime in which an impostor applies for credit under a victim's name. "Questions and Answers about Privacy and Credit Reports" offers in-depth information on privacy and credit reports, bank accounts and marketing as well as new laws designed to help people better control how their personal information is used. Category: Credit Credit Fraud Credit Reports Credit Scores Privacy Rights on Jun 24, 2003
Library: English | Privacy and Your Credit Report . Our personal financial information is more easily available and far less secure in the computer age than it was in the days of old-fashioned filing cabinets. "Privacy and Your Credit Report" explains why the information contained in your credit report can, in the wrong hands, be used to abuse your privacy. It also explains how California residents have strong privacy rights with new laws and an office of privacy protection. Category: Credit Credit Fraud Credit Reports Privacy Rights on Jun 23, 2003
Library: English | Don’t Fall for the Wrong Call Protect yourself against telemarketing fraud. Telemarketing fraud — using the phone to swindle and cheat — robs U.S. consumers of about $40 billion a year. Don't fall for the wrong call, an 8-page, in-depth guide provides information on common tricks and charitable donation scams used by telemarketers, how to answer sales calls, warning signs of fraud, how to protect yourself from unwanted calls, your rights under the law and how you can sue telemarketers who do not honor your wishes not to be called. The guide also contains a listing of complaint handling agencies and other helpful resources. Category: Fraud/Scams Telecom/TV on Feb 14, 2003
Library: English | Questions & Answers About Secured Credit Cards . This booklet gives in-depth background about secured credit cards, including how to find cards, features to avoid, costs and fees and how to successfully graduate to an unsecured credit card. Category: Credit Cards on Oct 12, 2002