English Library

Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Publications page.

Library of English Publications, Sorted by Date

Phone Fraud

Library: English | Phone Fraud We All Pay. An illustrated fact sheet that describes what phone fraud is and how you can become a victim. Explains how to protect yourself and how to complain about phone fraud. Category: Fraud/Scams Telecom/TV on Apr 01, 1997

 
How to Avoid Becoming a Victim of Insurance Fraud

Library: English | How to Avoid Becoming a Victim of Insurance Fraud A Consumer Guide for Asian Americans. An illustrated brochure describing the warning signs of insurance fraud, with some concrete steps you can take to avoid becoming a victim. Though written specifically to help Asian Americans, this brochure contains information helpful to all consumers. It details several types of insurance fraud, such as: fake policies, premium fraud, unlicensed agents, unnecessary services, and insurance scams. It also describes how to get your money back and where to complain about insurance fraud. Category: Automobiles Fraud/Scams Insurance on Apr 01, 1997

 
What Asian Americans Should Know About Insurance Fraud

Library: English | What Asian Americans Should Know About Insurance Fraud A Training Manual for Community-Based Organizations. An 8-page, illustrated manual written to help agency staff answer their clients' questions about insurance fraud. Though written specifically for agencies that work with Asian Americans, it contains information relevant to any consumer's questions. It includes an appendix listing the insurance regulators for the top ten states with the largest Asian American populations. Category: Fraud/Scams Insurance on Apr 01, 1997

 
Don’t Be Fooled by Misleading ‘Credit Repair’ Claims!

Library: English | Don’t Be Fooled by Misleading ‘Credit Repair’ Claims! . An illustrated fact sheet that describes what a credit report is and how to find out what is in your credit report. Explains how to correct inaccurate information in your report and advises caution with credit repair companies and guaranteed credit claims. Category: Credit Credit Reports Fraud/Scams on Dec 27, 1996

 
Understanding Credit Card Costs

Library: English | Understanding Credit Card Costs Tips on Reducing Finance Charges. An illustrated fact sheet that explains how finance charges for credit cards are calculated, and shows how to reduce the cost of using credit cards. Includes a glossary of financial terms relating to credit cards. Category: Credit Cards on Dec 27, 1996

 
Collection Agency - Consumers in Debt Series

Library: English | Collection Agency - Consumers in Debt Series . A fact sheet that explains what your rights are when dealing with a collection agency. It describes collection abuse, and answers such questions as whether you can be jailed for not paying a debt and what to do if you are being harassed by a collection agency. Category: Money Management on Apr 01, 1996

 
Real Estate Terms You Should Know

Library: English | Real Estate Terms You Should Know . A fact sheet that lists real estate terms that are helpful to know if you own or are thinking of buying you own home. Category: Foreclosure Housing Buying a Home on Apr 02, 1995

 
Preventing Telemarketing Fraud

Library: English | Preventing Telemarketing Fraud Learn How to Protect Yourself!. An illustrated fact sheet that describes how con artists cheat people over the phone, and gives tips to avoid being a victim of fraud. Includes a list of the "10 Warning Signs of Fraud." Category: Fraud/Scams Telecom/TV on Apr 01, 1994

 
Banking Basics

Library: English | Banking Basics Checking Account Check List. An illustrated fact sheet that explains how to open a checking account. Explains different kinds of accounts and their fees, check processing, automatic deposit and bill paying, and ATM/debit cards. Category: Banking Money Management on Apr 01, 1993

 
Surviving and Controlling Debt

Library: English | Surviving and Controlling Debt Know What You Want. An illustrated fact sheet that discusses the importance of managing debt so that it does not become a problem. Explains debt danger signals and how to reduce debt. Also explains collection agencies, debt counseling, and bankruptcy. Category: Banking Money Management on Apr 01, 1993

 

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