English Library
All Consumer Action publications are available online, with most also available as a PDF download. Government agencies, nonprofits and other community-based organizations who wish to distribute our publications for educational purposes can use the PDF file to instantly produce a professional-looking brochure using an office printer.
Library of English Publications, Sorted by Date
Library: English | Workplace Privacy Guide.
This backgrounder guide on workplace privacy is written in question-and-answer format. It explains the limited nature of employee privacy rights in the workplace, and details when and how employers can observe and track employees’ activities—including phone conversations and computer-related tasks on company-owned devices.
Category: Privacy Rights on Oct 20, 2009
Library: English | Credit Card Fraud - Lesson Plan.
This updated packet provides guidance for teachers and team leaders. The 18-page packet contains a detailed curriculum, classroom activities and Phishing information. (Note: It is only available as a PDF file.)
Category: Credit Credit Cards Fraud/Scams on Jul 08, 2009
Library: English | Questions and answers about credit card fraud Training Manual.
This 24-page publication provides information about many aspects of credit card fraud and offers tips for recognizing fraud and preventing it. The guide also covers how to check your credit card billing statement, where to report credit card fraud and what to do when fraud strikes. A list of helpful resources is included.
Category: Credit Credit Cards Fraud/Scams on Jul 08, 2009
Library: English | Recognizing Credit Card Fraud.
Credit card fraud happens when consumers give their credit card number to unfamiliar individuals, when cards are lost or stolen, when mail is diverted from the intended recipient and taken by criminals, or when employees of a business copy the card or card numbers of a cardholder. This new Consumer Action publication explains how to recognize and avoid many forms of fraud that involve credit cards, such as skimming, phishing, ID theft and counterfeit cards.
Category: Credit Credit Cards Fraud/Scams on Jul 08, 2009