English Library
Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Publications page.
Library of English Publications, Sorted by Date
Library: English | Choosing and Using Mobile Devices . This WirelessED publication explains how to select a smartphone or other data-ready wireless device and service plan, monitor and manage your usage, and get the best value for your budget and your needs. Category: Telecom/TV Wireless on Apr 12, 2011
Library: English | Using Mobile Data Wisely . Being connected has many benefits, but it’s important to know your needs and manage your usage to avoid unanticipated charges. Learn about mobile data, networks, devices and service plans. Category: Telecom/TV Wireless on Mar 09, 2011
Library: English | Credit Cards - What You Need To Know - Training Manual . This training manual, written in question-and-answer format, will help give trainers the background they need to help participants understand how credit cards work and that the way they use credit cards can have an important impact on their overall credit. Category: Credit Cards on Feb 14, 2011
Library: English | Television Service Learn how to get results. Television is a key source of safety and emergency information, entertainment, and
education for U.S. households. With hundreds of channels to choose from and many
service providers vying for business, TV is not as simple as it once was. This fact sheet will
explain your options and help you make the right choices for you and your family. Category: Telecom/TV on Jan 10, 2011
Library: English | Telemarketing Calls Learn how to get results. Telemarketing calls can be a nuisance, particularly when they interrupt your sleep, dinner, or time
with family or friends. This fact sheet explains the rules that legislators and consumer protection
agencies have created to make telemarketing calls less annoying and help reduce the number of
unwanted sales calls you receive. It also provides tips for protecting yourself from fraud and for filing
a complaint, if necessary. Category: Fraud/Scams Telecom/TV on Jan 10, 2011
Library: English | Wireless Phone Service Learn how to get results. Whether you see your cell phone as a convenience or a necessity, you want service that will meet your
needs at the best price. This fact sheet explains your options for wireless service. It also provides tips
for managing your wireless costs, protecting yourself against fraud and theft, and handling billing or
service issues. Category: Telecom/TV Wireless on Jan 10, 2011
Library: English | Internet Service Learn how to get results. The Internet has changed the way we work, socialize and shop—we can now do all those things
without ever leaving home. But that doesn’t mean the Internet is always safe, or that it’s always
free. This fact sheet explains your options for Internet and email service. It also explains some
risks of using the Internet and provides tips for protecting yourself, your family, and your personal
information and computer data. Category: Internet Privacy Rights on Jan 10, 2011
Library: English | Money Management 1-2-3: Backgrounder Guide . This backgrounder guide is part of our “Money Management 1-2-3” financial empowerment educational and training module. The module also contains three multilingual brochures and a lesson plan with PowerPoint training slides. Category: Money Management Mortgages on Nov 10, 2010