English Library

Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Publications page.

Library of English Publications, Sorted by Date

Choosing and Using Mobile Devices

Library: English | Choosing and Using Mobile Devices . This WirelessED publication explains how to select a smartphone or other data-ready wireless device and service plan, monitor and manage your usage, and get the best value for your budget and your needs. Category: Telecom/TV Wireless on Apr 12, 2011

 
Using Mobile Data Wisely

Library: English | Using Mobile Data Wisely . Being connected has many benefits, but it’s important to know your needs and manage your usage to avoid unanticipated charges. Learn about mobile data, networks, devices and service plans. Category: Telecom/TV Wireless on Mar 09, 2011

 
Credit Cards - What You Need To Know - Training Manual

Library: English | Credit Cards - What You Need To Know - Training Manual . This training manual, written in question-and-answer format, will help give trainers the background they need to help participants understand how credit cards work and that the way they use credit cards can have an important impact on their overall credit. Category: Credit Cards on Feb 14, 2011

 
Television Service

Library: English | Television Service Learn how to get results. Television is a key source of safety and emergency information, entertainment, and education for U.S. households. With hundreds of channels to choose from and many service providers vying for business, TV is not as simple as it once was. This fact sheet will explain your options and help you make the right choices for you and your family. Category: Telecom/TV on Jan 10, 2011

 
Telemarketing Calls

Library: English | Telemarketing Calls Learn how to get results. Telemarketing calls can be a nuisance, particularly when they interrupt your sleep, dinner, or time with family or friends. This fact sheet explains the rules that legislators and consumer protection agencies have created to make telemarketing calls less annoying and help reduce the number of unwanted sales calls you receive. It also provides tips for protecting yourself from fraud and for filing a complaint, if necessary. Category: Fraud/Scams Telecom/TV on Jan 10, 2011

 
Wireless Phone Service

Library: English | Wireless Phone Service Learn how to get results. Whether you see your cell phone as a convenience or a necessity, you want service that will meet your needs at the best price. This fact sheet explains your options for wireless service. It also provides tips for managing your wireless costs, protecting yourself against fraud and theft, and handling billing or service issues. Category: Telecom/TV Wireless on Jan 10, 2011

 
Internet Service

Library: English | Internet Service Learn how to get results. The Internet has changed the way we work, socialize and shop—we can now do all those things without ever leaving home. But that doesn’t mean the Internet is always safe, or that it’s always free. This fact sheet explains your options for Internet and email service. It also explains some risks of using the Internet and provides tips for protecting yourself, your family, and your personal information and computer data. Category: Internet Privacy Rights on Jan 10, 2011

 
Money Management 1-2-3: Powerpoint Slides

Library: English | Money Management 1-2-3: Powerpoint Slides . The Money Management 1-2-3 Powerpoint training file is available for download in the "Download File" section. Category: Money Management Mortgages on Nov 10, 2010

 
Money Management 1-2-3: Seminar Lesson Plan and Class Activities

Library: English | Money Management 1-2-3: Seminar Lesson Plan and Class Activities . This packet, only available as a PDF file, provides guidance for teachers and team leaders. This 62-page packet contains a detailed curriculum, classroom activities and take home worksheets. Category: Money Management Mortgages on Nov 10, 2010

 
Money Management 1-2-3: Backgrounder Guide

Library: English | Money Management 1-2-3: Backgrounder Guide . This backgrounder guide is part of our “Money Management 1-2-3” financial empowerment educational and training module. The module also contains three multilingual brochures and a lesson plan with PowerPoint training slides. Category: Money Management Mortgages on Nov 10, 2010

 

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