English Library

Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Publications page.

Library of English Publications, Sorted by Date

Questions & Answers About Privacy & Your Credit Report

Library: English | Questions & Answers About Privacy & Your Credit Report . Privacy abuses are on the increase, including credit fraud and identity theft, a fast-growing crime in which an impostor applies for credit under a victim's name. "Questions and Answers about Privacy and Credit Reports" offers in-depth information on privacy and credit reports, bank accounts and marketing as well as new laws designed to help people better control how their personal information is used. Category: Credit Credit Fraud Credit Reports Credit Scores Privacy Rights on Jun 24, 2003

 
Privacy and Your Credit Report

Library: English | Privacy and Your Credit Report . Our personal financial information is more easily available and far less secure in the computer age than it was in the days of old-fashioned filing cabinets. "Privacy and Your Credit Report" explains why the information contained in your credit report can, in the wrong hands, be used to abuse your privacy. It also explains how California residents have strong privacy rights with new laws and an office of privacy protection. Category: Credit Credit Fraud Credit Reports Privacy Rights on Jun 23, 2003

 
Don’t Fall for the Wrong Call

Library: English | Don’t Fall for the Wrong Call Protect yourself against telemarketing fraud. Telemarketing fraud — using the phone to swindle and cheat — robs U.S. consumers of about $40 billion a year. Don't fall for the wrong call, an 8-page, in-depth guide provides information on common tricks and charitable donation scams used by telemarketers, how to answer sales calls, warning signs of fraud, how to protect yourself from unwanted calls, your rights under the law and how you can sue telemarketers who do not honor your wishes not to be called. The guide also contains a listing of complaint handling agencies and other helpful resources. Category: Fraud/Scams Telecom/TV on Feb 14, 2003

 
Protect Yourself From Identity Theft

Library: English | Protect Yourself From Identity Theft It's Your Good Name!. A factsheet explaining what identity theft is, how to prevent it, and what to do if you are a victim of identity theft. Category: Fraud/Scams Privacy Rights on Dec 09, 2002

 
Building or Repairing Your Credit with a Secured Credit Card

Library: English | Building or Repairing Your Credit with a Secured Credit Card . Even people with damaged credit may be able to obtain a secured credit card by depositing money in a savings account. This booklet explains what to look for when shopping for a secured credit card-and what to avoid. Category: Credit Cards on Oct 22, 2002

 
Questions & Answers About Secured Credit Cards

Library: English | Questions & Answers About Secured Credit Cards . This booklet gives in-depth background about secured credit cards, including how to find cards, features to avoid, costs and fees and how to successfully graduate to an unsecured credit card. Category: Credit Cards on Oct 12, 2002

 
Slammed!

Library: English | Slammed! What to do when your long distance service is switched without your permission. This brochure explains what to do if you are "slammed" -- if your long distance service is switched without your permission. Slamming is prohibited by federal and state law. Includes the new Federal Communications Commission (FCC) consumer protection rules to help you if you've been slammed. Category: Fraud/Scams Telecom/TV on Jul 09, 2002

 
California’s Lemon Law

Library: English | California’s Lemon Law Protection for new and used car buyers. A fact sheet on protection for new and used car buyers. It explains how the law works, which vehicles are covered, the arbitration programs used by most car dealers, and how consumers can pursue a lemon law claim in California. Category: Automobiles on May 16, 2002

 
Manage Your Money Wisely - Seminar Lesson Plan (English)

Library: English | Manage Your Money Wisely - Seminar Lesson Plan (English) . This PDF file provides guidance for teachers and team leaders. The 27-page packet contains a detailed curriculum, classroom activities and take home worksheets. Category: Money Management on Apr 22, 2002

 
Banking On Your Investments

Library: English | Banking On Your Investments . A pamphlet alerting consumers to the fact that investments are not federally insured - even if you buy them at your bank. Topics covered include a new banking law that has radically changed the way banks do business, the benefits and costs of investing, things to consider before investing, protecting your privacy and what to do if you have a problem with an investment. Category: Investment on Apr 01, 2002

 

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