English Library
Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Publications page.
Library of English Publications, Sorted by Date
Library: English | Telemarketing Calls Learn how to get results. Telemarketing calls can be a nuisance, particularly when they interrupt your sleep, dinner, or time
with family or friends. This fact sheet explains the rules that legislators and consumer protection
agencies have created to make telemarketing calls less annoying and help reduce the number of
unwanted sales calls you receive. It also provides tips for protecting yourself from fraud and for filing
a complaint, if necessary. Category: Fraud/Scams Telecom/TV on Jan 10, 2011
Library: English | Wireless Phone Service Learn how to get results. Whether you see your cell phone as a convenience or a necessity, you want service that will meet your
needs at the best price. This fact sheet explains your options for wireless service. It also provides tips
for managing your wireless costs, protecting yourself against fraud and theft, and handling billing or
service issues. Category: Telecom/TV Wireless on Jan 10, 2011
Library: English | Internet Service Learn how to get results. The Internet has changed the way we work, socialize and shop—we can now do all those things
without ever leaving home. But that doesn’t mean the Internet is always safe, or that it’s always
free. This fact sheet explains your options for Internet and email service. It also explains some
risks of using the Internet and provides tips for protecting yourself, your family, and your personal
information and computer data. Category: Internet Privacy Rights on Jan 10, 2011
Library: English | Money Management 1-2-3: Backgrounder Guide . This backgrounder guide is part of our “Money Management 1-2-3” financial empowerment educational and training module. The module also contains three multilingual brochures and a lesson plan with PowerPoint training slides. Category: Money Management Mortgages on Nov 10, 2010
Library: English | Credit Cards - What You Need To Know . Most people use credit cards—but do they know the terms of the agreement they have with their card issuer? This brochure is designed to help readers understand the different types of cards available; sort through offers to choose the card that's right for them; understand credit card terms and conditions, and avoid fees and penalty rates. Category: Credit Credit Cards on Oct 27, 2010