Consumer Action :: California Lifeline Leader’s Guide

Published: June 01, 2008

California Lifeline Leader’s Guide

All About Discounted Phone Service

California Lifeline is a program that helps low-income and disabled individuals by providing discounts on residential phone service. This question-and-answer format guide is designed to answer frequently asked questions about California Lifeline and about changes to program eligibility requirements that took effect in 2006.

Publication Series

This publication is part of the California Lifeline training module.

Languages Available

Introduction
Lifeline features and benefits
Program eligibility
Applying for Lifeline
Yearly verification
Disconnection for non-payment of charges
Sample Lifeline Program-Based Annual Verification Form
Sample Lifeline Income-Based Annual Verification Form
Lifeline resources
Glossary of Terms
About this Project

Introduction

Universal Lifeline Telephone Service (ULTS), also known as California Lifeline, provides discounts on basic residential telephone service to eligible low-income households. Consumers who qualify for California Lifeline pay a fraction of the regular cost for telephone connection and monthly local telephone service.

All California telephone companies that provide residential service offer the Lifeline program. As of July 2006, new rules established by the California Public Utilities Commission (CPUC) require customers to qualify in one of these two ways:

By participating in an approved public assistance program
By meeting the Lifeline program's household income limits

In addition, continuing Lifeline customers must verify their eligibility each year.

Lifeline features and benefits

What benefits does the Lifeline program offer?

Lifeline offers:

Significant discounts on local telephone service.
Discounts on the connection fee when you start service and on the conversion fee when you change your service plan.
An installment plan for paying connection fees.
A second Lifeline connection for households with a hearing-impaired member.
Free toll blocking.

What discounts do Lifeline participants receive?

The Lifeline program offers the following discounts:

Service connection discount: Start telephone service for $10 or half of the telephone company's regular connection charge for residential service, whichever is lower.
Discount when you change or convert your existing service to Lifeline: When you make a change in your service, you will pay: (1) $10, (2) half of the regular charge for service connection or (3) the regular conversion charge, whichever is lower.
Flat-rate local telephone service discount: Make unlimited local calls for as low as $5.47 per month or half the telephone company's regular residential flat-rate local service charge, whichever is lower.
Measured local telephone service discount: Make up to 60 local calls per month for as little as $2.91 per month or half the telephone company's regular residential measured local service charge, whichever is lower. Additional local calls (more than 60 per month) cost 8¢ each.
Waiver of the Federal Subscriber Line Charge: Lifeline customers do not have to pay this monthly surcharge.

Can I pay the cost of the connection charge in installments?

Yes. Depending on which carrier you use, you have the option to pay these charges in up to 12 monthly installments with no added interest.

Which service plan is best for me?

Consider the flat rate option if you make three or more local calls per day. Measured service will be the better choice if you make only one or two calls each day.

What are local toll calls?

Local toll calls are calls you make outside of your local calling area but not far enough to be considered long distance. Local toll calls cost extra. Rates depend on where you call and at what times you place the calls. Check your telephone directory for these rates.

Can I make long distance calls with Lifeline?

Yes, but Lifeline does not discount the price of long distance calls. As a Lifeline customer, you can make long distance [toll calls] as long as you have not "blocked" long distance calling from your telephone account.

When you sign up for Lifeline with your local telephone company, the customer service representative will ask you if you have a preferred long distance carrier. If you don't, the representative can provide a list of long distance carriers. When you select one, long distance calls will be carried by the company you choose.

As a Lifeline customer you also have the option to decline long distance service and sign up for free toll blocking.

What is toll blocking?

If you qualify for Lifeline, you are eligible for free toll blocking, which prevents you or anyone else from making long distance or local toll calls from your telephone. This protects you from the possibility of running up a large bill that you cannot pay. With toll blocking you can still receive long distance calls and you can call toll-free numbers. You can place long distance calls using a prepaid telephone card.

What if I want call waiting, caller ID, or other special features?

As a Lifeline customer, you can order optional services such as call waiting or caller ID, but you will not get a discount on these services. Before ordering any optional services, consider whether you will use them enough to make the cost worthwhile.

If I need a phone jack or outlet installed, is that covered by Lifeline?

No. Lifeline does not give you reduced rates for installing an outlet. If you need to have an outlet installed, you will have to pay an installation charge to the company that does the work. If you are a renter, California law requires that your landlord provide one working jack in each rental unit.

Does Lifeline help with phone service for the deaf or hearing-impaired?

Yes. If your household is eligible for the Lifeline program and includes someone who is deaf or hard of hearing and needs a text telephone device (TTY) when using the phone, you may qualify for two telephone lines at Lifeline rates. With two lines, a hearing-impaired person can communicate through a special relay service.

In order to qualify for two discounted telephone lines, you must meet the following requirements:

Your household is eligible for the first Lifeline line.
The disabled person in your household must have and use a text telephone device (TTY) in the home.
If the TTY in your home is not issued by the Deaf and Disabled Telecommunications Program (DDTP), then you must submit a medical certificate showing that you or another household member needs a TTY to use the telephone.

How do I get a TTY/TTD or VCO device, or a medical certificate of disability?

The California Telephone Access Program distributes telecommunications equipment and services to individuals with hearing, vision, mobility or speech limitations. English: 800-806-1191 (voice); 800-806-4474 (TTY). Spanish: 800-949-5650 (voice); 800-896-7670 (TTY).

Program eligibility

Who can participate in Lifeline?

Your household qualifies for Lifeline service if:

You participate in one of the approved public assistance programs, or
You meet the program's household income limits, and
You have the Lifeline connection in your primary residence, and
You are not a dependent on someone else's income tax return.

How do I qualify under the program-based guidelines?

You qualify for Lifeline if you or another person in your household is enrolled in any of the following public assistance programs:

Medicaid/Medi-Cal
Supplemental Security Income (SSI)
Food Stamps
Healthy Families Category A
Tribal Temporary Assistance for Needy Families (Tribal TANF)
Women, Infant and Children Program (WIC)
Low Income Home Energy Assistance Program (LIHEAP)
Federal Public Housing Assistance or Section 8
Temporary Assistance for Needy Families (TANF)
National School Lunch's FREE Lunch Program (NSL)
Bureau of Indian Affairs General Assistance
Head Start Income Eligible (Tribal Only)

Click here to view Glossary of Terms for the above.

How do I qualify under the income-based guidelines?

You qualify for Lifeline if your total before-tax household income does not exceed these limits:

Household Size	ULTS Annual Income Limits (6/1/08 through 5/31/09)*
1-2 members	$22,900
3 members	$26,900
4 members	$32,400
Each additional member	Add $5,500 per person
	*Income limits are adjusted annually.

What is considered a "household"?

A household is one family or an extended family that lives together as a group. If one or more families share a house, apartment or other living space, each family (or household) is eligible for its own Lifeline telephone service.

What is included in household income?

Household income includes all taxable and non-taxable income received by everyone in your household. This includes, but is not limited to:

Wages and salaries
Interest and dividends
Spousal support (alimony) and child support
Grants, gifts, allowances and stipends
Social security and pensions
Public assistance payments
Rental income
All cash and non-cash employment income (including self-employment)

Applying for Lifeline

Whom do I contact to apply for Lifeline service?

If you already have regular (non-Lifeline) local telephone service, call your provider at the number printed on your monthly telephone bill and ask to apply for California Lifeline service. (When you change from basic residential service to Lifeline, there is a small one-time charge.)

What forms do I need to apply for Lifeline?

The California Lifeline Program will send you a California Lifeline Certification Form that you must complete and return to the certifying agent at the address provided by the due date on the form (approximately 44 days). The form will arrive in a pink envelope.

You may elect to qualify for Lifeline based on participation in a public assist-ance program ("program-based") or on your household income ("income-based"). You need to use just one of these two methods to determine your eligibility—not both.

What documentation do I need to provide for the public assistance program-based eligibility?

If your application is program-based, complete the section of the Certification Form titled "Method 1 Program-Based." Just fill in the circle next to the appropriate public assistance program for you or members of your household. Provide the name of the individual in your household who is enrolled in the assistance program. You do not need to provide proof unless the certifying agent contacts you again.

What documentation do I need to provide for the income-based eligibility?

Complete the section of the Certification Form titled "Method 2 Income-Based." Provide proof that your total household income is at or below the Lifeline maximum. (Make copies of all papers before sending them with the application. Do not send your originals.)

What about eligibility for a second Lifeline connection for a deaf or hearing-impaired person?

If you are requesting a second California Lifeline connection for a deaf or hearing-impaired household member, you can elect to use either qualification method. In addition, complete the appropriate section of the form to determine, according to the instructions, whether you will need to attach a medical certificate that verifies the person's need for a text telephone device, or TTY.

If I am applying for Lifeline under the income-based guidelines, what proof of income documents are accepted?

Acceptable proof-of-income includes one or more of the following:

Last year's state, federal, or tribal tax return
Income statements or paycheck stubs for three consecutive months within the last 12 months
Child support documents
Statement of benefits from Social Security, Veterans Administration, retirement/pension, unemployment compensation or worker's compensation
A divorce decree
Other official documents that prove your income

How will I know if my application has been approved?

You will receive a letter from the California Lifeline Program notifying you whether you have been approved or denied for the Lifeline program. If your application is denied, you may have to pay back any discounts you have received. To check the status of your application call the California Lifeline Program at 877-858-7463 (English/Spanish) or 888-858-7889 (TTY).

Yearly verification

Do I have to do anything to continue my Lifeline service?

Yes. All Lifeline participants must verify each year that they still are eligible for the program. The California Lifeline Program will mail you a California Lifeline Annual Verification Form 104 days before your enrollment anniversary date. The verification form will be mailed in a pink envelope. To remain in the program, you complete either the Method 1 Program-Based or Method 2 Income-Based section of the Verification Form every 12 months. You must complete and return the form by the due date printed on the form.

If you or someone else in the household has a hearing disability, and you have two ULTS lines, you must also complete the appropriate section of the form to keep the discounts on the two lines.

I can qualify under income-based and under program-based eligibility guidelines. Which method should I use?

If you are currently enrolled in any of the qualifying public assistance programs, complete the program-based section of the verification form. If you don't receive benefits from any of the covered assistance programs, you must complete the income-based section of the verification form.

Do I have to send proof with my recertification form?

You do not need to send proof of income when you are verifying your continued eligibility in the program. The certifying agent will contact you if additional information must be provided to support your application.

What if my verification form is not received by the due date?

It is very important that the certifying agent receive your completed form by the due date on the form. (Mail it in advance of the due date so that it arrives by the deadline.) Forms that arrive late will not be processed.

If you fail to verify your continued eligibility by the due date, the Certifying Agent will instruct your telephone company to:

Remove you from the Lifeline program.
Change your service to full-priced residential service.
Require a deposit from you, if applicable.

What if I no longer qualify for Lifeline?

Notify your telephone company if you no longer qualify for Lifeline discounts or a second Lifeline connection or you might have to repay the difference.

Can Lifeline check on me to make sure I am eligible?

Under the program, a small number (3%) of Lifeline verifications must be randomly audited (checked) each year. This means that the certifying agent might check your income or status as a benefits recipient. If you are one of the audited customers you will be asked for proof of income or benefits. If the audit finds that you are not eligible, you will be removed from the Lifeline program on your renewal date and your service will be changed to full-priced residential service.

Additionally, the Commission or the Certifying Agent may audit your eligibility to participate in the California Lifeline program at any time. If the audit finds that you are not eligible, you will be removed from the program and billed for previous Lifeline discounts that you should not have received, plus interest.

Disconnection for non-payment of charges

My phone has been disconnected because I did not pay my basic (local) service charges for several months. Can I still get Lifeline?

Yes, you can still get Lifeline service even if your phone has been disconnected because you did not pay your basic service charges. However, before you can be reconnected, you must pay off all of your past-due basic service charges, including applicable taxes and surcharges. Once your past-due balance is paid in full, assuming you qualify for Lifeline under the program guidelines, your service can be connected.

If you have been disconnected for non-payment of basic service charges, you will, upon reconnection, be subject to toll restriction (the same as toll blocking, but initiated by the telephone company). Or, if you choose to order long distance service or non-basic features, you will have to pay a deposit.

I owe $350 in long distance charges. Will this affect my Lifeline service?

No, your Lifeline service cannot be cancelled and your phone cannot be disconnected for non-payment of long distance charges. However, your telephone company may place toll restriction on your account, making it impossible for you to make toll calls from your phone. If past due, your long distance account may be put in collection and you may be contacted by bill collectors.

If you begin Lifeline service while you have an outstanding long distance bill, your local telephone company will place toll restriction on your account, making it impossible for you to make toll calls, until your entire long distance bill is paid off.

I owe the phone company money. Can I pay it off in installments?

Typically, telephone companies consider installment plans on a case-by-case basis. Contact your telephone company directly to discuss payment options.

Can the phone company disconnect a Lifeline customer for failure to pay long distance charges?

No. Your basic phone service cannot be disconnected because you did not pay your bill for long distance charges or non-basic features and services charges.

Under what circumstances can a Lifeline customer's phone be disconnected?

Your phone can be disconnected if you fail to pay your bill for basic service.

SAMPLE Lifeline Program-Based Annual Verification Form

SAMPLE Lifeline Program-Based Annual Verification Form
(Note: This is not an official form. It is intended for use only as a teaching example.)
A. Name of Carrier: ULTS Start Date: Return this form by [specific date] to continue on the discount program.
B. Customer Information First Name and Middle Initial Last Name SS # (Optional) Service Address Suite/Apartment City State Zip Code ULTS Telephone # ( ) - Billing Address (if different from service address) Apartment No. City State Zip Code Contact Tel. ( ) -
C. Qualifying Criterion: Program-based If you or another person in your household is enrolled in any of the following programs, you qualify for ULTS. Please identify the program by checking the corresponding box below: ❑ Medicaid/Medical ❑ Food Stamps ❑ Supplemental Security Income ❑ Federal Public Housing Assistance (Section 8) ❑ Low Income Home Energy Assistance Program ❑ Temporary Assistance for Needy Families ❑ National School Lunch's FREE Lunch Program ❑ Healthy Families Category A ❑ Tribal TANF ❑ Bureau of Indian Affairs General Assistance ❑ Tribal NSL Tribal Head Start ❑ Women, Infant and Children (WIC) program Please provide the name of the household member who is enrolled in the above checked program:
D. Continued Qualification of 2 ULTS lines: You have been qualified for 2 ULTS lines. For your continued qualification of 2 ULTS lines, please provide the appropriate information below: ❑ is a household member and has immediate and continuous access within the household to a TTY. ❑ A new household member is using a TTY issued by DDTP. ❑ Attached is a copy of the medical certificate indicating a new household member's need for a TTY. (Please attach medical certificate.) Name of the new household member using the TTY:
E. Signature By signing below, I certify, under penalty of perjury, that this information is correct. Customer Signature Date
F. How do you prefer to receive notifications: ❑ Large Font ❑ Braille (English only)

SAMPLE Lifeline Income-Based Annual Verification Form

SAMPLE Lifeline Income-Based Annual Verification Form
(Note: This is not an official form. It is intended for use only as a teaching example.)
A. Name of Carrier: ULTS Start Date: Return this form by [specific date] to continue on the discount program.
B. Customer Information First Name and Middle Initial Last Name SS # (Optional) Service Address Suite/Apartment City State Zip Code ULTS Telephone # ( ) - Billing Address (if different from service address) Apartment No. City State Zip Code Contact Tel. ( ) -
C. Qualifying Information: Income-Based If your household size meets the corresponding ULTS yearly Income Limits noted below, you may remain on the ULTS program. Please identify your household size by checking the appropriate check box below: Household Size ULTS Yearly Income Limits (6/1/08 through 5/31/09) ❑ 1-2 Members, $22,900 ❑ 3 Members, $26,900 ❑ 4 Members, $32,400 ❑ 5 Members, $37,900 ❑ Members For each additional member after 5 members, add $5,500 to $37,900 $ [write in total]
D. Continued Qualification of 2 ULTS lines: You have been qualified for 2 ULTS lines. For your continued qualification of 2 ULTS lines, please provide the appropriate information below: ❑ is a household member and has immediate and continuous access within the household to a TTY. ❑ A new household member is using a TTY issued by DDTP. ❑ Attached is a copy of the medical certificate indicating a new household member's need for a TTY. (Please attach medical certificate.) Name of the new household member using the TTY:
E. Signature By signing below, I certify, under penalty of perjury, that this information is correct. Customer Signature Date
F. How do you prefer to receive notifications: ❑ Large Font ❑ Braille (English only)

Lifeline resources

Who provides Lifeline service in California?

There are 35 providers of local telephone service and the Lifeline program in California, but two telephone companies serve most Lifeline participants. They are:

AT&T California: Lifeline interactive voice response system: 800-446-5651 (English)/ 800-882-0521 (Spanish); service orders: 800-288-2020 (English); 800-870-5855 (Spanish); 800-651-5111 (TTY)
Verizon: 800-483-4000 (English)/800-743-2483 (Spanish)/800-974-6006 (TTY). Verizon does not have a web page devoted to California Lifeline.

How do I contact a Lifeline provider?

If you do not already have telephone service but believe you qualify for Lifeline, contact a telephone company that provides local service for your area (check the Yellow Pages directory under "Telecommunications Carriers"). You can also find providers at the California Lifeline Program web site, or by calling toll free 866-272-0349 (English) or 866-272-0350 (Spanish).

If you already have regular (non-Lifeline) local telephone service, call your current provider at the number printed on your monthly telephone bill and ask to apply for California Lifeline service.

Where do I go to get telephone devices for people with disabilities or impairments?

Where do I go with complaints related to Lifeline?

The California Public Utilities Commission, the state's utility regulator, oversees the Lifeline program. If you have a complaint, try to resolve it first with the telephone carrier or, if appropriate, the certifying agent. If you are not satisfied, contact the CPUC's Consumer Affairs Branch, 505 Van Ness Ave., San Francisco, CA 94102. Telephone: 800-649-7570 or 415-703-1170. Fax: 415-703-1158. E-mail: consumer-affairs@cpuc.ca.gov.

Where else can I find general Lifeline information?

California Lifeline is the certifying agent's website providing general Lifeline program information, sample forms and instructions, answers to frequently asked questions, telephone carrier listings and links to CPUC online information.

Where can I find other consumer information?

Consumer Action provides consumer advice, guides consumers to complaint-handling agencies and distributes free consumer education publications on a wide variety of topics, in Chinese, English and Spanish. Telephone: 415-777-9635 or 213-624-8327. E-mail: hotline@consumer-action.org.

Glossary of Terms

Medicaid / Medi-Cal: Medicaid is a joint federal and state program that provides health insurance coverage to low-income children, seniors and people with disabilities. Each state runs its own program. There are core rules that apply at the federal level and then eligibility rules that are established by each state. California’s Medicaid program is called Medi-Cal. For more information on eligibility or to apply, please visit the state website:http://www.dhs.ca.gov/mcs/medi-calhome/.

Food Stamps: The Food Stamp Program is a federal nutrition assistance program designed to enable low-income families to buy nutritious food with Electronic Benefits Transfer (EBT) cards. Food stamp recipients are able to spend their benefits in authorized retail food stores. For more information on program eligibility or to find a local food stamp office to apply, please visit the national website: http://www.fns.usda.gov/fsp/.

Supplemental Security Income: Supplemental Security Income (SSI) is a federal income supplement program funded by general tax revenues and not social security taxes. It provides cash to aged, blind and disabled individuals, who have limited or no income. The income supplement is designed to meet basic needs for food, shelter and clothing. For more information on the program or to apply, please visit the national website: http://www.ssa.gov/notices/supplemental-security-income/.

Federal Public Housing Assistance (Section 8): The Section 8 program is also referred to as the Housing Choice Vouchers Program. The Housing Choice Vouchers Program allows very low-income families to choose and lease or purchase safe, decent, and affordable privately-owned rental housing. The program is federally subsidized and administered by local housing authorities and public housing authorities. For more details on the Section 8 program, please visit the national website: http://www.hud.gov/offices/pih/programs/hcv/about/index.cfm.

Low Income Home Energy Assistance Program (LIHEAP): The Low Income Home Energy Assistance Program provides two basic types of services to eligible low-income individuals: 1) financial assistance to offset the costs of heating or cooling dwelling units (their homes) or free weatherization services to make their dwelling unit (home) more energy efficient. For more program details, please visit the state website: http://www.csd.ca.gov/LIHEAP.html or call 1-866-675-6623.

Temporary Assistance for Needy Families (TANF): This program replaced the Aid to Families with Dependent Children program (AFDC) as of July 1, 1997. The program provides cash assistance to needy families with dependent children, reduces the dependency of needy parents by promoting job preparation, work and marriage, prevents out-of-wedlock pregnancies and encourages the formation and maintenance of two parent families. For a more detailed description of the program and the work requirements, please visit the national website: http://www.acf.hhs.gov/opa/fact_sheets/tanf_factsheet.html.

National School Lunch’s FREE Lunch Program: The National School Lunch Program (NSLP) is federally funded program operating in public, nonprofit private schools and residential child care institutions and is designed to give kids the healthy meal they need to learn. Children in low-income families can receive reduced price or free meals at school or child care. For more details on the program, please visit the national website: http://www.fns.usda.gov/cnd/Lunch/AboutLunch/NSLPFactSheet.htm.

Healthy Families Category A: The Healthy Families Category A is a low cost insurance program that provides health, dental and vision coverage to children ages 0 – 19 years of age, who do not have insurance today and do not qualify for Medi-Cal. There are three different income categories: A, B and C. Category A is just above the Medi-Cal income eligibility levels. Clients in the Healthy Families Category A pay lower premiums than the other categories. For more details, visit the state website: http://www.healthyfamilies.ca.gov or call 1-800-880-5305 to ask questions or receive an enrollment packet. To receive assistance in person, call 1-888-747-1222 to find a Certified Application Assistant.

Tribal TANF: The Tribal TANF program is a cash assistance or welfare program for federally-recognized Indian Tribes or certain Alaskan Native families with dependent children. This program operates under the same premise as the regular TANF program, but is administered by the Indian Tribes or Alaskan Native organizations rather than by local social services agencies. For more details, visit the national website: http://www.acf.dhhs.gov/programs/dts/dtsact.htm.

Bureau of Indian Affairs General Assistance: The General Assistance program is a state-mandated program that provides financial assistance to unemployed or incapacitated indigent people who are not eligible for assistance from any other source. The programs are administered at a county level and also by various Indian Tribes. The program was formerly referred to as “General Relief.” To find the Department of Social or Human Services in any California county, please visit the following state website: http://www.csac.counties.org/default.asp?id=7.

Tribal NSL / Tribal Head Start: Tribal National School Lunch program is a nutrition program for children, whose families are low-income and members of federally-recognized Indian Tribes or Alaskan Natives. The program mirrors the National School Lunch’s FREE Lunch Program, but is administered by the Indian Tribes or Alaskan Native organizations and is for children living on tribal lands. Tribal Head Start is a development program for low-income preschoolers and their families, who are members of various federally-recognized Indian Tribes or Alaskan Native organizations. For more information on Tribal Head Start, visit the following website: http://caheadstart.org/facts.html.

Women, Infants and Children (WIC) Program: Women, Infants and Children, more commonly referred to as WIC, is a federally subsidized special supplemental nutrition program for low-income pregnant, post-partum and breast-feeding women, and infants and children up to age 5 years old. WIC provides checks that can be used at local food chains to buy milk, juice, eggs, cheese, cereal, dry beans/ peas, iron-fortified formula and peanut butter. The programs are administered at a state level through local agencies and clinic sites. To help clients to apply or to learn more about the program, visit the national website address: http://www.fns.usda.gov/wic/howtoapply/whogetswicandhowtoapply.htm.

About this Project

The Universal Lifeline Leader's Guide was created by Consumer Action and AT&T California. Subtitled "Questions & Answers About Discounted Lifeline Telephone Service for Low-Income Californians," this booklet is designed to help staff members and trainers at community-based organizations present accurate information about Universal Lifeline Telephone Service (ULTS).

The Leader's Guide includes sample annual verification forms that can be used as a teaching tool to help people learn how to comply with the verification procedures for the Universal Lifeline Telephone Service (ULTS) program. (See SAMPLE Lifeline Program-Based Annual Verification Form and Sample Lifeline Income-Based Annual Verification Form.) Consumer Action has also developed a Lifeline teaching curriculum and PowerPoint slides for use in making presentations and in training trainers.

Consumer Action's free consumer brochure about the California Lifeline program is available in Chinese, English, Korean, Spanish and Vietnamese. Community-based agencies can order free bulk copies of the brochure and other materials. Click here to download bulk order form.

To contact Consumer Action:

E-mail: info@consumer-action.org
Phone: 415-777-9648
Fax: 415-777-5267
Web site: www.consumer-action.org

Links from Article

For More Information

None Available

Download File

California Lifeline Leader’s Guide
File Name: 2008_Lifeline_Manual.pdf
File Size: 0.15MB

Keywords

Phones, Telephones, Phone Service, Discounts, Lifeline, Ults, California Lifeline