Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Publications page.
Library of English Publications, Sorted by Date
Library: English | Know the Signs of Housing Discrimination . The denial of housing opportunities because of race, color, religion, sex, nationality, familial status or disability is housing discrimination, and it’s illegal. You can recognize if you are a victim of housing discrimination—and protect your rights—if you know what actions by landlords, sellers, lenders and others are against the law. Category: Housing Buying a Home Discrimination Mortgages Tenant Rights on Jan 12, 2012
Library: English | Filing a Housing Discrimination Complaint . Fair housing laws protect renters and buyers from discrimination. If you believe you were a victim of housing discrimination, you have the right to file a housing discrimination complaint with HUD. Understanding the complaint and resolution process will help you weigh your options and take action. Category: Housing Discrimination Home Financing Housing Insurance Mortgages Tenant Rights on Jan 12, 2012
Library: English | Recognizing & Fighting Housing Discrimination - PowerPoint Slides . This 23-slide presentation, available for download in the “Download File” section of this page, is designed to be used in conjunction with the "Recognizing & Fighting Housing Discrimination Lesson Plan and Class Activities." Category: Housing Buying a Home Discrimination Mortgages Tenant Rights on Jan 12, 2012
Library: English | Recognizing & Fighting Housing Discrimination - Lesson Plan and Class Activities . This 24-page packet, available only as a PDF download, contains a detailed curriculum for teaching consumers what their fair housing rights are and how to file a housing discrimination complaint. It is designed to be used in conjunction with the "Recognizing & Fighting Housing Discrimination PowerPoint Slides." Category: Housing Buying a Home Discrimination Mortgages Tenant Rights on Jan 12, 2012
Library: English | California LifeLine Case Studies . These five case studies will give Lifeline workshop participants an opportunity to apply what they have learned about California LifeLine discounts, service options and eligibility. Category: Telecom/TV on Dec 12, 2011
Library: English | WirelessED Wireless Device Buying Guide . Just in time for the holidays, Consumer Action releases its WirelessED Wireless Buying Guide. Category: Telecom/TV Wireless on Dec 09, 2011
Library: English | California LifeLine Public Assistance Programs . Detailed description of various federal and state assistance programs. Category: Telecom/TV on Dec 07, 2011
Library: English | 2011 California LifeLine - PowerPoint Training Slides . California LifeLine provides discounts on basic residential telephone service to eligible low-income households. These PowerPoint slides were developed to help trainers and advocates explain the features and benefits of Lifeline phone service, how to apply for the program, and what consumers must do to continue their participation. Category: Telecom/TV on Dec 07, 2011
Library: English | List of Toll Free Numbers for California LifeLine Service . Useful list of toll free numbers to give out to consumers while teaching the California LifeLine module. Category: Telecom/TV on Dec 07, 2011
Library: English | Lifeline Eligibility and Application Worksheets . These worksheets will help consumers determine if they are eligible for Lifeline discounts and track their progress through the application and renewal process. A short "quiz" can be used in class to help participants understand key points about the Lifeline program. Category: Telecom/TV on Dec 06, 2011
