Library: English | Security Freeze Training Manual Questions and Answers About Placing, Lifting & Removing a Freeze on Your Credit Report. This publication is part of a series on how you can protect yourself from identity (ID) theft by placing a security freeze on your credit files. A freeze also is a good idea for victims of ID theft. Category: Privacy Rights Fraud/Scams Credit on May 19, 2008

Library: English | State Credit Freeze Chart . Consumer Action has prepared a chart listing guidelines for placing a "security freeze" on your credit file. Category: Privacy Rights Fraud/Scams Credit on May 19, 2008

Library: English | Recognizing Credit Card Fraud . Credit card fraud happens when consumers give their credit card number to unfamiliar individuals, when cards are lost or stolen, when mail is diverted from the intended recipient and taken by criminals, or when employees of a business copy the card or card numbers of a cardholder. This new Consumer Action publication explains how to recognize and avoid many forms of fraud that involve credit cards, such as skimming, phishing, ID theft and counterfeit cards. Category: Fraud/Scams Credit Cards on Jan 16, 2008

Library: English | Credit Card Fraud - Powerpoint Training Slides . The Credit Card Fraud Powerpoint training file is available for download in the "Download File" section. Category: Fraud/Scams Credit Cards Workshops/Trainings on Jan 16, 2008

Library: English | Questions and answers about credit card fraud Training Manual. This 24-page publication provides information about many aspects of credit card fraud and offers tips for recognizing fraud and preventing it. The guide also covers how to check your credit card billing statement, where to report credit card fraud and what to do when fraud strikes. A list of helpful resources is included. Category: Fraud/Scams Credit Cards Workshops/Trainings on Jan 16, 2008

Library: English | Protect Your Phone Records - Powerpoint Slides . The Protect Your Phone Records PowerPoint slides explain who would want to access your phone records, why they might want to do it, how these people try to access your private information and what you can do to reduce the chances of becoming a victim. The PowerPoint slides can be downloaded from the "Download File" section. Category: Privacy Rights Fraud/Scams Telephone on Aug 28, 2007

Library: English | Protect Your Phone Records - Lesson Plan . This lesson plan, which explains why phone records contain private information that someone might try to access without consent for illegal or harmful purposes, is designed to help you lead trainings and seminars. The 13-page packet, part of the Protecting Your Phone Records series, contains a detailed curriculum, classroom activities and worksheets for participants. (Note: It is only available as a PDF file.) Category: Privacy Rights Fraud/Scams Telephone on Aug 27, 2007

Library: English | Protect Your Phone Records - Leader’s Guide . Pretexting is a method of obtaining someone else’s personal information, including phone records, under false pretenses. This Leader’s Guide, written in question-and-answer format, will help give trainers background on the techniques pretexters use, the damage they can do to victims, various laws and regulations that keep phone records private, how to protect personal data and how victims can file complaints. A companion brochure is available. Category: Privacy Rights Fraud/Scams Telephone on Jul 11, 2007

Library: English | Protect Your Phone Records . Phone records are an important source of private information that someone might try to access without your consent for illegal or harmful purposes. This publication can help you understand who would want to access your phone records, why they might want to do it, how they try to access your private information and what you can do to reduce the chances of becoming a victim. A companion Leader's Guide is available. Category: Privacy Rights Fraud/Scams Telephone on Jun 28, 2007

Library: English | ID Theft & Account Fraud (2009) Prevention and Clean Up. An identity thief is an imposter who assumes another person’s identity in order to profit illegally or because the thief wants to hide behind a new identity. Identity theft—or ID theft—occurs when the imposter uses your personal information to commit fraud or other crimes. This publication can help you take steps to prevent ID theft, or if you are a victim, to clear up the problems created by ID theft and to lessen its impact on your life. Category: Privacy Rights Fraud/Scams on Oct 26, 2006