English Library: Consumer Rights

Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Publications page.

Debtors’ Rights

Library: English | Debtors’ Rights Protecting yourself from debt collection lawsuits. This guide helps consumers understand how to communicate with a debt collector, what their rights and options are when faced with a debt collection lawsuit, steps to take to try to avoid legal action, where to find legal information and advice, the general process of responding to a lawsuit, their rights if they lose the case and how to file a complaint against a collector. Category: Consumer Rights Credit Debt Collection Money Management on Oct 17, 2016

 
Debt Collection : Know your rights - PowerPoint Slides

Library: English | Debt Collection : Know your rights - PowerPoint Slides . This downloadable PowerPoint presentation is designed to be used in conjunction with the “Debt Collection: Know your rights” lesson plan. The slides provide a visual component to the training that will help to engage learners and improve retention. Category: Consumer Rights Credit Debt Collection Money Management on Oct 17, 2016

 
Debt Collection: Know your rights - Seminar lesson plan and class activities

Library: English | Debt Collection: Know your rights - Seminar lesson plan and class activities . This packet, only available as a PDF file, provides guidance for teachers and team leaders. It contains a detailed curriculum, classroom activities and take-home worksheets. Category: Consumer Rights Credit Debt Collection Money Management on Oct 17, 2016

 
The Fair Debt Collection Practices Act

Library: English | The Fair Debt Collection Practices Act How it restricts collectors and protects consumers. This concise guide to the Fair Debt Collection Practices Act (FDCPA) makes consumers aware of what collectors must do under the law, what they are allowed to do, and what they are prohibited from doing. It also provides information about getting a collector to stop contacting you, what your options are if a collector violates the FDCPA and where to get more information or personal assistance. Category: Consumer Rights Credit Debt Collection Money Management on Aug 19, 2016

 
A guide to finding the right job training school

Library: English | A guide to finding the right job training school . Job training can be a valuable investment in your future—if the school or program is reputable and fairly priced. This guide is designed to help anyone considering a job training program or vocational school make an informed choice, avoid excessive or unwarranted student loan debt, and know where to turn if they believe they are a victim of for-profit school fraud. Category: Consumer Rights on Jun 15, 2016

 
Questions and answers about job training (vocational) schools

Library: English | Questions and answers about job training (vocational) schools A question-and-answer backgrounder manual. This Consumer Action manual, written in Q&A format, is designed to provide background information about evaluating job training schools and choosing and managing student loans for these programs. Category: Consumer Rights on Jun 15, 2016

 
An Employee’s Guide to Payroll Cards

Library: English | An Employee’s Guide to Payroll Cards . This four-page guide is designed to help employees who work for companies that offer a payroll card to determine whether that is their best option, understand how the cards work and how to avoid fees, and know their rights. Category: Consumer Rights Prepaid Cards on Feb 19, 2014

 
An Employer’s Guide to Payroll Cards

Library: English | An Employer’s Guide to Payroll Cards . This eight-page resource, written in Q&A format, educates employers on how payroll cards work and what advantages they offer, what to look for when choosing a payroll card vendor, and how to implement a successful payroll card program. Category: Consumer Rights Prepaid Cards on Feb 19, 2014

 
How to send money home

Library: English | How to send money home Tips for transferring money abroad. Many immigrants send some of their earnings to relatives and friends in their home countries. There are several ways to transfer money to recipients outside the U.S., and different types of financial services and products can help you with this task. Category: Banking Consumer Rights on Jan 06, 2014

 
Credit card checkout fees

Library: English | Credit card checkout fees Consumer rights and retailer responsibilities. A 2012 court settlement between retailers and the payments industry allowed retailers to pass their credit card acceptance costs onto consumers in the form of a new fee when consumers choose to pay with a credit card. Not all merchants will charge this fee so consumers should be aware that they can avoid it by shopping around. Category: Consumer Rights Credit Cards on Dec 13, 2012

 
 

Quick Menu

Support Consumer Action

Support Consumer
Facebook FTwitter T

Consumer Help Desk

Advocacy