English Library: Debt Collection

Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Publications page.

Debtors’ Rights

Library: English | Debtors’ Rights Protecting yourself from debt collection lawsuits. This guide helps consumers understand how to communicate with a debt collector, what their rights and options are when faced with a debt collection lawsuit, steps to take to try to avoid legal action, where to find legal information and advice, the general process of responding to a lawsuit, their rights if they lose the case and how to file a complaint against a collector. Category: Consumer Rights Credit Debt Collection Money Management on Oct 17, 2016

 
Debt Collection : Know your rights - PowerPoint Slides

Library: English | Debt Collection : Know your rights - PowerPoint Slides . This downloadable PowerPoint presentation is designed to be used in conjunction with the “Debt Collection: Know your rights” lesson plan. The slides provide a visual component to the training that will help to engage learners and improve retention. Category: Consumer Rights Credit Debt Collection Money Management on Oct 17, 2016

 
Debt Collection: Know your rights - Seminar lesson plan and class activities

Library: English | Debt Collection: Know your rights - Seminar lesson plan and class activities . This packet, only available as a PDF file, provides guidance for teachers and team leaders. It contains a detailed curriculum, classroom activities and take-home worksheets. Category: Consumer Rights Credit Debt Collection Money Management on Oct 17, 2016

 
The Fair Debt Collection Practices Act

Library: English | The Fair Debt Collection Practices Act How it restricts collectors and protects consumers. This concise guide to the Fair Debt Collection Practices Act (FDCPA) makes consumers aware of what collectors must do under the law, what they are allowed to do, and what they are prohibited from doing. It also provides information about getting a collector to stop contacting you, what your options are if a collector violates the FDCPA and where to get more information or personal assistance. Category: Consumer Rights Credit Debt Collection Money Management on Aug 19, 2016

 
When a collector calls: An insider’s guide to responding to debt collectors

Library: English | When a collector calls: An insider’s guide to responding to debt collectors . Millions of consumers are contacted by debt collectors every year. This concise “insider’s” guide to responding to a debt collection call or letter, written with input from an association of collectors, provides tips for communicating effectively with a collector, exercising and protecting your rights and avoiding debt collection scams. Category: Credit Debt Collection on Nov 18, 2015

 
 

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