Library: English | Connect to Lifeline and Save! Discounted Lifeline Telephone Service Helps Low-Income Californians. Universal Lifeline Telephone Service (ULTS), also known as California Lifeline, provides discounts on basic residential telephone service to eligible low-income households. Consumers who qualify for California Lifeline pay a fraction of the regular cost for telephone connection and monthly local telephone service. This brochure explains the features and benefits of Lifeline phone service, how to apply for the program, and what you must do to continue participation. Companion pieces include a leader's guide, Lifeline Training Guide and PowerPoint slides. Filed Under: Telephone on Jun 01, 2008

Library: English | California Lifeline - PowerPoint Training Slides . Universal Lifeline Telephone Service (ULTS), also known as California Lifeline, provides discounts on basic residential telephone service to eligible low-income households. These PowerPoint slides were developed to help trainers and advocates explain the features and benefits of Lifeline phone service, how to apply for the program, and what consumers must do to continue their participation. Companion pieces include a multilingual brochure, a leader's guide and a Lifeline Training Guide.The California Lifeline Powerpoint training file is available for download in the "Download File" section. Filed Under: Telephone Workshops/Trainings on Jun 01, 2008

Library: English | California Lifeline Telephone Service - Training Guide . Universal Lifeline Telephone Service (ULTS), also known as California Lifeline, provides discounts on basic residential telephone service to eligible low-income households. This training guide was developed to help eligible households understand the features and benefits of Lifeline phone service, how to apply for the program, and what they must do to continue their participation. Companion brochure, leader's guide and PowerPoint training slides are available. Filed Under: Telephone on Jun 01, 2008

Library: English | Leave me alone (2008) Your privacy online—and offline. Leave Me Alone! Your Privacy Online - and Offline explains the concept of personal privacy and why it is important to be careful about who has access to your personal information. Topics covered include privacy in cyberspace, cutting down on unwanted junk mail and spam e-mail from marketers and 'top ten' ways to protect your privacy on and off the Internet. Filed Under: Privacy Rights on May 23, 2008

Library: English | Sensitive Information - Privacy and Your Medical Records (2008) . Your medical records are not as private as you might think. This booklet explains some steps you can take to guard the privacy and accuracy of your medical records. The misuse of medical records has led to loss of jobs, discrimination, identity theft and embarrassment. Filed Under: Privacy Rights Insurance Health on May 22, 2008

Library: English | Freeze Your Credit File - Powerpoint Slides . The Freeze Your Credit File Powerpoint File is available for download in the "Download File" section. Filed Under: Privacy Rights Fraud/Scams Credit on May 19, 2008

Library: English | Credit Report Security Freeze - Training Packet . To provide participants with the knowledge to determine whether a security freeze is right for them and, if it is, how to place, lift and remove a security freeze. This PDF packet provides guidance for teachers and team leaders. The 11-page packet contains a detailed curriculum, classroom activities and take home worksheets. Filed Under: Privacy Rights Fraud/Scams Credit on May 19, 2008

Library: English | Security Freeze Training Manual Questions and Answers About Placing, Lifting & Removing a Freeze on Your Credit Report. This publication is part of a series on how you can protect yourself from identity (ID) theft by placing a security freeze on your credit files. A freeze also is a good idea for victims of ID theft. Filed Under: Privacy Rights Fraud/Scams Credit on May 19, 2008

Library: English | State Credit Freeze Chart . Consumer Action has prepared a chart listing guidelines for placing a "security freeze" on your credit file. Filed Under: Privacy Rights Fraud/Scams Credit on May 19, 2008

Library: English | Understanding Debit Cards Plastic with a difference. Debit cards look similar to credit cards, but they work differently. This publication explains how they work, what consumer protections exist and how cardholders can address problems with billing and unauthorized use. Filed Under: Money Management Credit on Apr 01, 2008