Some of the following CA publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Publications page.
Library: English | Telemarketers : Do Not Call A new way to limit unwanted sales calls. Are you tired of unwanted telemarketing calls? Now there is a new government tool to help stop unwanted calls. The National Do Not Call Registry is a free list you can join to limit calls to your home and cell phone for five years. "Telemarketers: Do Not Call!" explains how easy it is to put your name on the registry, what you should expect when you register and how to deal with unwanted telemarketing calls. Category: Telephone on Jul 14, 2003
Library: English | Questions & Answers About Privacy & Your Credit Report . Privacy abuses are on the increase, including credit fraud and identity theft, a fast-growing crime in which an impostor applies for credit under a victim's name. "Questions and Answers about Privacy and Credit Reports" offers in-depth information on privacy and credit reports, bank accounts and marketing as well as new laws designed to help people better control how their personal information is used. Category: Privacy Rights Credit on Jun 24, 2003
Library: English | Privacy and Your Credit Report . Our personal financial information is more easily available and far less secure in the computer age than it was in the days of old-fashioned filing cabinets. "Privacy and Your Credit Report" explains why the information contained in your credit report can, in the wrong hands, be used to abuse your privacy. It also explains how California residents have strong privacy rights with new laws and an office of privacy protection. Category: Privacy Rights Credit on Jun 23, 2003
Library: English | Don’t Fall for the Wrong Call Protect yourself against telemarketing fraud. Telemarketing fraud — using the phone to swindle and cheat — robs U.S. consumers of about $40 billion a year. Don't fall for the wrong call, an 8-page, in-depth guide provides information on common tricks and charitable donation scams used by telemarketers, how to answer sales calls, warning signs of fraud, how to protect yourself from unwanted calls, your rights under the law and how you can sue telemarketers who do not honor your wishes not to be called. The guide also contains a listing of complaint handling agencies and other helpful resources. Category: Fraud/Scams Telephone on Feb 14, 2003
Library: English | Questions & Answers About Secured Credit Cards . This booklet gives in-depth background about secured credit cards, including how to find cards, features to avoid, costs and fees and how to successfully graduate to an unsecured credit card. Category: Credit Cards on Oct 12, 2002
Library: English | California’s Lemon Law Protection for new and used car buyers. A fact sheet on protection for new and used car buyers. It explains how the law works, which vehicles are covered, the arbitration programs used by most car dealers, and how consumers can pursue a lemon law claim in California. Category: Cars on May 16, 2002