Library: English | Servicemembers and Veterans Financial Empowerment Resource Sheet . This 15-page resource guide is designed to help military servicemembers, veterans and their families make ends meet and weather financial crises. The guide details government and non-profit programs that provide financial aid, housing assistance, discounts on essential living expenses, financial counseling, legal advice, job training and more. Category: Banking Credit Housing Insurance medical/healthcare Money Management Telecom/TV on Jan 28, 2013

Library: English | Cell Phone Savvy Training Manual How to Make Smart Wireless Choices and Avoid Problems. This training manual, written in question-and-answer format, provides trainers with the background they need to answer consumers' frequently asked questions about choosing, using and managing wireless service. Category: Telecom/TV Wireless on Jun 26, 2012

Library: English | Cell Phone Savvy PowerPoint Training Slides . Designed to be used in conjunction with the "Cell Phone Savvy Lesson Plan and Class Activities," this 18-slide presentation not only engages participants visually, it also includes important subject matter information for trainers in the "Notes" section of each slide. Category: Telecom/TV Wireless on Jun 26, 2012

Library: English | Cell Phone Savvy Lesson Plan and Class Activities . Designed to be used in conjunction with the "Cell Phone Savvy PowerPoint Training Slides," this packet contains a detailed curriculum for teaching consumers how to choose a wireless device and carrier, understand their wireless service contract, manage their wireless costs and avoid—or resolve—problems. It also includes a 20-question quiz and five case studies, which can be worked on individually or in small groups. Category: Telecom/TV Wireless on Jun 26, 2012

Library: English | Cell Phone Savvy How to avoid problems with your wireless device and service. This publication provides information on how to avoid problems with your wireless device and service. Category: Telecom/TV Wireless on Mar 29, 2012

Library: English | California LifeLine Case Studies . These five case studies will give Lifeline workshop participants an opportunity to apply what they have learned about California LifeLine discounts, service options and eligibility. Category: Telecom/TV on Mar 09, 2012

Library: English | WirelessED Wireless Device Buying Guide . Just in time for the holidays, Consumer Action releases its WirelessED Wireless Buying Guide. Category: Telecom/TV Wireless on Dec 09, 2011

Library: English | California LifeLine Public Assistance Programs . Detailed description of various federal and state assistance programs. Category: Telecom/TV on Dec 07, 2011

Library: English | 2011 California LifeLine - PowerPoint Training Slides . California LifeLine provides discounts on basic residential telephone service to eligible low-income households. These PowerPoint slides were developed to help trainers and advocates explain the features and benefits of Lifeline phone service, how to apply for the program, and what consumers must do to continue their participation. Category: Telecom/TV on Dec 07, 2011

Library: English | List of Toll Free Numbers for California LifeLine Service . Useful list of toll free numbers to give out to consumers while teaching the California LifeLine module. Category: Telecom/TV on Dec 07, 2011