Library: English | Using Mobile Data Wisely . Being connected has many benefits, but it’s important to know your needs and manage your usage to avoid unanticipated charges. Learn about mobile data, networks, devices and service plans. Category: Telecom/TV Wireless on Mar 09, 2011

Library: English | Television Service Learn how to get results. Television is a key source of safety and emergency information, entertainment, and education for U.S. households. With hundreds of channels to choose from and many service providers vying for business, TV is not as simple as it once was. This fact sheet will explain your options and help you make the right choices for you and your family. Category: Telecom/TV on Jan 10, 2011

Library: English | Telemarketing Calls Learn how to get results. Telemarketing calls can be a nuisance, particularly when they interrupt your sleep, dinner, or time with family or friends. This fact sheet explains the rules that legislators and consumer protection agencies have created to make telemarketing calls less annoying and help reduce the number of unwanted sales calls you receive. It also provides tips for protecting yourself from fraud and for filing a complaint, if necessary. Category: Fraud/Scams Telecom/TV on Jan 10, 2011

Library: English | Wireless Phone Service Learn how to get results. Whether you see your cell phone as a convenience or a necessity, you want service that will meet your needs at the best price. This fact sheet explains your options for wireless service. It also provides tips for managing your wireless costs, protecting yourself against fraud and theft, and handling billing or service issues. Category: Telecom/TV Wireless on Jan 10, 2011

Library: English | You Make the Call Selecting the right Phone Services for You. There are a variety of phones, communications methods, calling plans and carriers. This publication is designed to help you choose the equipment and services that best meet your needs. Category: Telecom/TV Wireless on Dec 31, 2007

Library: English | Phone Services Leader’s Guide Questions & Answers About Landline, Wireless and Voice over Internet Protocol (VoIP) Phone Services. This Leader’s Guide can help answer some questions about how to choose the best phone service for each individual and household. Category: Telecom/TV Wireless on Dec 28, 2007

Library: English | You Make the Call —Training Guide . This training guide is designed to help trainers and teachers present a seminar on how to choose the best phone service for each individual and household. It covers phone service options such as landline, VoIP and wireless. It is available as a PDF download only. Companion brochure, leader's guide and PowerPoint training slides are available. Category: Telecom/TV Wireless on Dec 28, 2007

Library: English | You Make the Call — PowerPoint Training Slides . This PowerPoint training file outlines various residential phone services. It is available for download in the "Download File" section. Companion brochure, leader's guide and lesson plan are available. Category: Telecom/TV Wireless on Dec 27, 2007

Library: English | Protect Your Phone Records . Phone records are an important source of private information that someone might try to access without your consent for illegal or harmful purposes. This publication can help you understand who would want to access your phone records, why they might want to do it, how they try to access your private information and what you can do to reduce the chances of becoming a victim. A companion Leader's Guide is available. Category: Fraud/Scams Privacy Rights Telecom/TV Wireless on Aug 28, 2007

Library: English | Protect Your Phone Records - Leader’s Guide . Pretexting is a method of obtaining someone else’s personal information, including phone records, under false pretenses. This Leader’s Guide, written in question-and-answer format, will help give trainers background on the techniques pretexters use, the damage they can do to victims, various laws and regulations that keep phone records private, how to protect personal data and how victims can file complaints. A companion brochure is available. Category: Fraud/Scams Privacy Rights Telecom/TV Wireless on Aug 27, 2007