Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Publications page.

Protect Your Phone Records - Lesson Plan

Library: English | Protect Your Phone Records - Lesson Plan . This lesson plan, which explains why phone records contain private information that someone might try to access without consent for illegal or harmful purposes, is designed to help you lead trainings and seminars. The 13-page packet, part of the Protecting Your Phone Records series, contains a detailed curriculum, classroom activities and worksheets for participants. (Note: It is only available as a PDF file.) Category: Fraud/Scams Privacy Rights Telecom/TV Wireless on Aug 24, 2007

 
Protect Your Phone Records - Powerpoint Slides

Library: English | Protect Your Phone Records - Powerpoint Slides . The Protect Your Phone Records PowerPoint slides explain who would want to access your phone records, why they might want to do it, how these people try to access your private information and what you can do to reduce the chances of becoming a victim. The PowerPoint slides can be downloaded from the "Download File" section. Category: Fraud/Scams Privacy Rights Telecom/TV Wireless on Aug 24, 2007

 
Choosing a Wireless Service Provider

Library: English | Choosing a Wireless Service Provider . The wireless world offers broad choices among service providers, calling plans, and phones. Low-priced equipment and rates make wireless calling affordable for many individuals and families. Plus, today's cell phone is not just for talking - it can be used to snap photos, surf the Internet, send email, play games, and more. With so much to choose from, it can be a challenge to figure out what's best for you. Category: Telecom/TV Wireless on Oct 12, 2006

 
Choosing a Wireless Service Provider - Backgrounder Guide

Library: English | Choosing a Wireless Service Provider - Backgrounder Guide . This question-and-answer format booklet is designed to help you understand the issues involved in shopping for and using cell phone service. Topics covered include wireless service plans and coverage, wireless phones, keeping your phone number when you change providers, reading a wireless phone bill, cell phones and driving, courtesy when using cell phones, preventing theft and fraud, privacy concerns and resources for information and assistance. Category: Telecom/TV Wireless on Oct 11, 2006

 
Choosing a Wireless Plan - Training Curriculum

Library: English | Choosing a Wireless Plan - Training Curriculum . This PDF packet provides guidance for teachers and team leaders about consumers' cell phone choices—service providers, calling plans, and phones to name a few. The packet contains a detailed curriculum, and classroom activities designed to teach adults. Category: Telecom/TV Wireless on Oct 05, 2006

 
Choosing a Wireless Service Provider - Powerpoint Slides

Library: English | Choosing a Wireless Service Provider - Powerpoint Slides . These PowerPoint slides cover many of the issues involved in shopping for and using cell phone service. Category: Telecom/TV Wireless on Oct 04, 2006

 
Telemarketers : Do Not Call

Library: English | Telemarketers : Do Not Call A new way to limit unwanted sales calls. Are you tired of unwanted telemarketing calls? Now there is a new government tool to help stop unwanted calls. The National Do Not Call Registry is a free list you can join to limit calls to your home and cell phone for five years. "Telemarketers: Do Not Call!" explains how easy it is to put your name on the registry, what you should expect when you register and how to deal with unwanted telemarketing calls. Category: Telecom/TV on Jul 14, 2003

 
Don’t Fall for the Wrong Call

Library: English | Don’t Fall for the Wrong Call Protect yourself against telemarketing fraud. Telemarketing fraud — using the phone to swindle and cheat — robs U.S. consumers of about $40 billion a year. Don't fall for the wrong call, an 8-page, in-depth guide provides information on common tricks and charitable donation scams used by telemarketers, how to answer sales calls, warning signs of fraud, how to protect yourself from unwanted calls, your rights under the law and how you can sue telemarketers who do not honor your wishes not to be called. The guide also contains a listing of complaint handling agencies and other helpful resources. Category: Fraud/Scams Telecom/TV on Feb 14, 2003

 
Slammed!

Library: English | Slammed! What to do when your long distance service is switched without your permission. This brochure explains what to do if you are "slammed" -- if your long distance service is switched without your permission. Slamming is prohibited by federal and state law. Includes the new Federal Communications Commission (FCC) consumer protection rules to help you if you've been slammed. Category: Fraud/Scams Telecom/TV on Jul 09, 2002

 
Getting the Best Value from Prepaid Phone Cards

Library: English | Getting the Best Value from Prepaid Phone Cards . Prepaid phone cards allow you to pay in advance for telephone calls. Depending on how much the card costs, you receive a specific number of minutes of calling time. As you use the card, the minutes are reduced, until you have used up all the time on the card. Category: Telecom/TV on Apr 01, 2001

 
 

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