Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Publications page.
Library: English | Checking Your Phone Bill . A brochure describing how to check your monthly phone bill in order to save money and prevent telephone fraud. This publication includes a list explaining the different charges you will probably find on your bill, information about your rights as a telephone customer, and what to do if you have a complaint about your service. Category: Telecom/TV on Apr 01, 2000
Library: English | You Can Help Fight Phone Fraud . A 16-page guide to help consumers avoid and detect phone fraud, including slamming, cramming, toll fraud, calling card fraud, identity theft and wireless (cell) phone fraud. Lists resources for information as well as reporting phone fraud. Category: Fraud/Scams Telecom/TV on Apr 01, 1999
Library: English | Phone Fraud We All Pay. An illustrated fact sheet that describes what phone fraud is and how you can become a victim. Explains how to protect yourself and how to complain about phone fraud. Category: Fraud/Scams Telecom/TV on Apr 01, 1997