Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Publications page.

Controlling Data Use

Library: English | Controlling Data Use . This WirelessED fact sheet lists ways you can control the use of data services on your data-ready mobile device. Category: Wireless on Sep 10, 2012

 
Cell Phone Savvy Training Manual

Library: English | Cell Phone Savvy Training Manual How to Make Smart Wireless Choices and Avoid Problems. This training manual, written in question-and-answer format, provides trainers with the background they need to answer consumers' frequently asked questions about choosing, using and managing wireless service. Category: Telecom/TV Wireless on Jun 26, 2012

 
Cell Phone Savvy PowerPoint Training Slides

Library: English | Cell Phone Savvy PowerPoint Training Slides . Designed to be used in conjunction with the "Cell Phone Savvy Lesson Plan and Class Activities," this 18-slide presentation not only engages participants visually, it also includes important subject matter information for trainers in the "Notes" section of each slide. Category: Telecom/TV Wireless on Jun 26, 2012

 
Cell Phone Savvy Lesson Plan and Class Activities

Library: English | Cell Phone Savvy Lesson Plan and Class Activities . Designed to be used in conjunction with the "Cell Phone Savvy PowerPoint Training Slides," this packet contains a detailed curriculum for teaching consumers how to choose a wireless device and carrier, understand their wireless service contract, manage their wireless costs and avoid—or resolve—problems. It also includes a 20-question quiz and five case studies, which can be worked on individually or in small groups. Category: Telecom/TV Wireless on Jun 26, 2012

 
Financial Empowerment Resource Sheet

Library: English | Financial Empowerment Resource Sheet . This fact sheet gives you information and resources to help you manage your money during difficult times. It details government programs that you might qualify for to boost your family income and help make ends meet. Category: Credit Foreclosure Insurance Money Management Wireless on Apr 05, 2012

 
Cell Phone Savvy

Library: English | Cell Phone Savvy How to avoid problems with your wireless device and service. This publication provides information on how to avoid problems with your wireless device and service. Category: Telecom/TV Wireless on Mar 29, 2012

 
WirelessED Wireless Device Buying Guide

Library: English | WirelessED Wireless Device Buying Guide . Just in time for the holidays, Consumer Action releases its WirelessED Wireless Buying Guide. Category: Telecom/TV Wireless on Dec 09, 2011

 
Wireless Providers Approved to Offer Lifeline Plans in California

Library: English | Wireless Providers Approved to Offer Lifeline Plans in California . This PDF chart will help California LifeLine customers who choose wireless (cell phone) service rather than wired (landline) service understand their choices. The chart can be used as a stand-alone resource or as part of the California LifeLine module. Category: Telecom/TV Wireless on Nov 07, 2011

 
Your Digital Dollars - Safety and privacy in online and mobile transactions

Library: English | Your Digital Dollars - Safety and privacy in online and mobile transactions Protect your identity and data while banking or paying digitally. As more daily tasks, from shopping and banking to working and socializing, get done on a computer or mobile device, the opportunities to expose personal data increase. Category: Fraud/Scams Internet Privacy Rights Wireless on Aug 29, 2011

 
Wireless Service Backgrounder Guide

Library: English | Wireless Service Backgrounder Guide Questions & Answers About Buying and Managing Wireless Service. This WirelessED training manual can help answer many questions about wireless service, from how to choose a device and a service plan to how to avoid overages and guard your privacy. Category: Telecom/TV Wireless on Jul 25, 2011

 
 

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