Help Desk FAQ

Consular ID (Matricula Consular)


Which financial institutions accept consular ID cards?

According to the National Council of La Raza, over 350 financial institutions accept matrículas. Below is a list of financial institutions that accept this consular ID card from México. Please contact each bank to find out if they accept other ID cards.

Keep in mind that services may vary. For example, while First National Bank of Telluride, CO only accepts the matrícula consular for check cashing purposes, their counterpart in Omaha, NE accepts matrículas for opening accounts and accessing other services. Check with your local branch to see what services are available for consular ID cardholders in your area.

National Institutions

Banco Popular
Toll Free: 1-800-377-0800

Bank of America
(Also accepts cards issued by the Guatemalan consulate)
California: 1-800-622-8731
Idaho and Washington: 1-800-442-6680
All other states: 1-800-432-1000

(Also accepts cards issued by consulates from Colombia, Ecuador and Guatemala)
1-800-374-9700 - Español

First Union National Bank(Contact Wachovia Bank)

Harris Bank
Arizona, Florida, Illinois and Indiana

1-800-975-HSBC (1-800-975-4722)

JP Morgan Chase
Chase: 1-877-68CHASE (1-877-682-4273)
Español: 1-877-31CHASE (1-877-312-4273)

US Bank
1-800-US BANKS (1-800-872-2657)

SunTrust Bank
1-800-SUNTRUST (1-800-786-8787)

Wachovia Bank(Also accepts cards issued by consulates from Colombia and the citizen ID from Honduras)
800-WACHOVIA (1-800-922-4684)

Washington Mutual
(May also accept cards issued by Guatemalan consulate)
Toll Free: 1-800-788-7000

Wells Fargo(Also accepts cards issued by consulates from Argentina, Colombia and Guatemala)
Toll Free: 1-800-869-3557




Desert Schools Federal Credit Union
Toll free: 1-800-933-7328


San Francisco
Bank on San Francisco, a partnership between the city of San Francisco and fourteen banks and credit unions, allows consumers to open accounts even if they don’t have a California state ID card. Here is a list of local and national financial institutions that participate:

  • Bank of America
  • Bank of the West
  • Chase
  • Citibank
  • Community Trust, A Division of Self-Help FCU
  • Northeast Community Federal Credit Union
  • Patelco Credit Union
  • Redwood Credit Union
  • San Francisco Federal Credit Union
  • Spectrum Federal Credit Union
  • Union Bank
  • East West Bank
  • US Bank
  • Wells Fargo

For more information about locations visit: Bank on San Francisco

Altura Credit Union  - Riverside, Coachella, Corona, Hemet, Indio, Moreno Valley, Murrieta, Rancho Mirage, San Jacinto
Toll Free: 1-888-883-7228

Arrowhead Credit Union
Toll-Free: 1-800-743-7228

Bank of the West
Toll Free: 1-800-488-BANK (2265)

El Futuro Credit Union  - Porterville
559 784-0324  or  559 784-7901

Episcopal Community Federal Credit Union  - Los Angeles
(213) 482-2040 Ext. 254

Valley Credit Union  - Emeryville, Santa Clara, San Jose
Toll Free: 1-800-995-0287

Union Bank of California
Northern California, Washington, Oregon: 415-765-2000
Southern California including San Diego: 323-720-2000


United Americas Bank
Toll Free: 1-877-816-BANK (1-877-816-2265)

For a complete list of 70 banks and credit unions that accept the matrícula consular in Illinois, Minnesota y Wisconsin, visit:

Consulado General de México en Chicago

New York

Sleepy Hollow Bank    - New York

North Carolina

Southern Community Bank and Trust - Winston-Salem
Toll free: 1-888-768-2666

The Latino Community Credit Union (LCCU) - Charlotte, Durham, Fayetteville, Greensboro, Raleigh


Point West Credit Union
Toll Free: 1-888-468-5826


Velocity CU - Austin
Toll Free: 1-800-933-2029

Neighborhood CU - Dallas
Toll Free: 1-800-321-3728

DATCU - Denton
Toll Free: 1-866-387-8585

West Texas CU - El Paso
Toll Free: 1-888-772-WTCU (9828)

Unity One FCU - Fort Worth
Toll Free: 1-800-628-5517

Plus4 CU - Houston
Toll Free: 1-800-621-6752

Space City- Houston
Toll Free: 800-762-3543    

San Antonio City EFCU
210-229-1128 in San Antonio
Toll Free: 1-800-CECU1st.

First Central CU - Waco
Toll Free: 1-800-780-7101


Freedom First Credit Union
Toll Free: 800-388-6998



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