Keep the Information Flowing
Small contributions go a long way. Your donation to Consumer Action, a 501 (c)(3) nonprofit, nonpartisan organization, can help us cover the cost of research, writing, and translation of our materials. To keep our services free for those who need them. Select an amount to give.
Released: February 10, 2012
Help Desk FAQ
Credit Cards
How does my credit card issuer decide how to apply my payment when I send more than the minimum amount due?
If you have transactions to which different rates of interest are applied—for example, balance transfers, cash advances and purchases—the card issuer must apply any excess payment to those balances with the higher interest rates first. This makes it possible to pay off your debt more quickly than if the extra money were applied to the lower-interest rate balances first.Quick Menu
Support Consumer Action
Join Our Email List
Consumer Help Desk
- Help Desk
- Submit Your Complaints
- Presente su queja
- Frequently Asked Questions
- Links to Consumer Resources
- Consumer Service Guide (CSG)
- Alerts
- Consumer Booknotes
