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Facebook ‘password reset’ email — It’s a scam!
Wednesday, March 17, 2010
Do not open the attachment on a deceptive email that claims that your Facebook password has been changed. The attachment, a Zip file, can harm your computer.
The email looks like this:
Subject: Facebook Password Reset ConfirmationDear User of Facebook [or your name],
Because of the measures taken to provide safety to our clients, your password has been changed. You can find your new password in attached document.
Thanks, The Facebook Team
Similar "phishing" emails are being sent with confirmations of purchases (you didn't make) online and package tracking. Delete the emails and attachments immediately.
To learn more about Facebook related scams—and there are many—click here to go the Facebook site.
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