Consumer Action :: California Public Utilities Commission (CPUC)

Keep the Information Flowing

Small contributions go a long way. Your donation to Consumer Action, a 501 (c)(3) nonprofit, nonpartisan organization, can help us cover the cost of research, writing, and translation of our materials. To keep our services free for those who need them. Select an amount to give.

Link Last Checked: December 09, 2008

Consumer Resources Links

♦

California Public Utilities Commission (CPUC)

Handles complaints about phone service (excluding equipment) within the state of California, including public and privately owned pay phones, privately-owned gas and electric utilities and privately owned water companies. The CPUC also handles complaints regarding intrastate commerce that involve buses, trucks, and trains.

For calls outside the state of California the CPUC will direct those inquiries to the Federal Communications Commissions.

Consumers can visit the CPUC complaint/contact webpage to file various types of complaints, ranging from utility complaints to household goods complaints.

Visit: California Public Utilities Commission (CPUC)