Consumer Action :: Office of Comptroller of the Currency (OCC)

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Link Last Checked: October 01, 2008

Consumer Resources Links

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Office of Comptroller of the Currency (OCC)

Handles complaints about any bank whose name contains the word "national" or the initials "NA" or "NT and SA." Consumers may file a formal complaint about a national bank with the OCC by writing a letter, no special forms are required, and mailing it to the OCC district office for the state in which the bank is headquartered.

Consumers can also e-mail a complaint to the OCC Customer Assistance Department at: .(JavaScript must be enabled to view this email address) and someone will respond to their complaint or inquiry.

Visit: Office of Comptroller of the Currency (OCC)