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The Consumerist

This consumer blog says it is "biased towards the consumer. We favor bad company stories over happy customer tales. We're not anti-capitalist; we're anti-stupid-capitalist. Our premise is that good customer service isn't a goal in and of itself, it actually makes and saves more money in the long run." Dig in, because there is a lot of good content.

Visit: The Consumerist

 

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