Source: E. Scott Reckard, L.A.Times

At least eight big providers of mortgage customer service have failed to properly track and resolve serious complaints about servicing fraud, according to an audit of Freddie Mac, the home finance giant that has been propped up by the government since the financial crisis.

Freddie Mac needs to enhance its oversight of the servicers by testing their performance and establishing fines for noncompliance, the audit says.

Read Full Article: Audit faults Freddie Mac’s oversight of mortgage servicers