Outreach & Training

Consumer Action’s multilingual and multicultural Community Outreach Managers counsel consumers, offer technical advice, conduct train-the-trainer workshops and presentations at community events and national conferences and provide expert analysis and commentary to English, Spanish and Chinese media on a variety of consumer issues. Aware that the best way to reach vulnerable consumer populations is to work with trusted community entities, Consumer Action’s outreach staff leverages our national network of more than 8,000 community-based… Read More »


Our Events

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Training Tools

  • Identity Theft and Internet Safety Resource Sheet
    This Identity Theft and Internet Safety Resource Sheet can be reproduced freely for educational purposes.
  • Homebuyer Resource Sheet
    This Homebuyer Resource Sheet, which contains state and federal home-buying resources but also resources specific to Los Angeles (CA) City and County, can be reproduced freely for educational purposes.
  • Easy-to-print ID theft fact sheets for your trainings
    Consumer Action's outreach and training staff has developed some handouts to help you convey information about various forms of ID theft to your clients and workshop participants. They are free and can be downloaded and printed in the quantities that you need.

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Our Network

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Best Practices

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Recommended Training Tools

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Videos & Webinars

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