Best Practices

In this section, Consumer Action's outreach and training staff share tips, best practices and pointers to help you design your trainings.

• MoneyWi$e financial education for the military
  Outreach staff members Mikael Wagner and Linda Williams are featured in a video segment about Consumer Action’s MoneyWi$e partnership with Capital One and how important…
• Speaking effectively to your audience
  Once you are actually in the room with your audience, you must focus on delivering the most engaging presentation possible.  You will achieve your best…
• Using body language
  At every moment of your waking life, you are sending out nonverbal signals about your feelings and intentions. It’s possible to use this body language…
• Preparation and practice makes perfect
  There are two secrets to making a good presentation: preparation and practice. Take the time to prepare properly and your chances of success will increase…
• Lead without taking the reins
  Facilitation is a way of providing leadership without taking the reins. As a facilitator, your job is to get others to assume responsibility and to…
• Give your ‘pitch’ a facelift
  “What do you do?” It’s a simple enough question, used often for starting a conversation. Yet the answer you provide to that question…
• Facilitator behavior and strategies
  How you behave as a facilitator can make or break your effectiveness. The more groundwork you do, the better you will become as a faciliator.…