Training Tools

The following tools, games and activities have been developed by Consumer Action's outreach and training staff for use in trainings and workshops.

  • Financial inclusion reference/resource list
    Consumer Action created this resource sheet to help trainers get valuable information into the hands of financial inclusion workshop participants. The two-page resource sheet…
  • Digital Dollars Class Activity - Facts you should know
    The Digital Dollars "Facts you should know" classroom activity, based on the first half of the Digital Dollars lesson, is an ideal activity for…
  • Resources for Good Credit
    Consumer Action created this resource sheet to help trainers get valuable information into the hands of credit workshop participants. The two-page resource sheet compiles…
  • Digital Dollars Quiz Game
  • Cell Phone training manual
    This training manual, written in question-and-answer format, provides you with the background you need to answer consumers' frequently asked questions about choosing, using and managing…
  • Digital Dollars mobile/online banking lesson plan
    Your Digital Dollars - Lesson Plan and Class Activities, only available as a PDF file,…
  • Check it Out! Reports & Scores Quiz
    Consumer Action's training team designed this quiz game to make it fun to learn about credit reports, scores and specialty reports. It is a PowerPoint…
  • Credit Card Shuffle Activity
    The Credit Card Shuffle game contains instructions and a set of 32 cards with questions related to material in Consumer Action’s
  • 12 Credit Card Facts Quiz (Activity)
    The 12 Credit Card Facts Quiz contains questions related to material in Consumer Action’s Credit Cards:…
  • Helpful Resources for Consumer Action Financial Literacy Workshop Leaders
    Handout: Key Basic Steps to Help Improve Personal Finances This one-page sheet by Consumer Action describes concrete steps that consumers can take to build or…
  • Rebuilding Credit Crossword Game
    The Rebuilding Credit Crossword Game can be downloaded from the "Download PDF" field below. You can use this exercise to teach the concepts contained in…
  • ‘Why Adults Learn’ PowerPoint Slides & Handout
    Adults learn differently. These slides can help trainers understand how to communicate and reach adults as well as tips and techniques to get ready for…
  • CARD Act Quiz
    The CARD Act Quiz can be downloaded as a PDF (see below), copied and used to teach about credit cards. Make enough copies for everyone…
  • California Lifeline training materials
    California Lifeline Quiz: Similar to the famous Jeopardy game, our Quiz is a truly creative and interactive tool to review and reinforce participants’ knowledge on…
  • ID Theft Quiz
    Developed by Consumer Action outreach and training staff, this game is a fun an interactive way to learn more about how to protect yourself…
  • Fraud Bingo Game
    Fraud Bingo was developed by Consumer Action's outreach and training staff for use in trainings and workshops. The game and instructions can be downloaded as…
  • Educational training modules
    Our popular collection of training modules just got easier to find on the Consumer Action web site. These valuable financial literacy and educational tools…
  • Teaching Adults - PowerPoint presentation
    An effective trainer is an orchestrator who ensures that participants feel welcome and are treated as equals and with respect. Superior trainers know their…
 
 

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