Training Tools

The following tools, games and activities have been developed by Consumer Action's outreach and training staff for use in trainings and workshops.

• Resources for Good Credit
  Consumer Action created this resource sheet to help trainers get valuable information into the hands of credit workshop participants. The two-page resource sheet compiles…
• Digital Dollars Quiz Game
  
• Cell Phone training manual
  This training manual, written in question-and-answer format, provides you with the background you need to answer consumers' frequently asked questions about choosing, using and managing…
• Digital Dollars mobile/online banking lesson plan
  Your Digital Dollars - Lesson Plan and Class Activities, only available as a PDF file,…
• Sally Walker - Financial Literacy Training Package
  This activity, How Long Has it Been Since Your Had a Financial Check-Up?, is designed to give your clients a jumping off point for…
• Check it Out! Reports & Scores Quiz
  Consumer Action's training team designed this quiz game to make it fun to learn about credit reports, scores and specialty reports. It is a PowerPoint…
• Credit Card Shuffle Activity
  The Credit Card Shuffle game contains instructions and a set of 32 cards with questions related to material in Consumer Action’s
• 12 Credit Card Facts Quiz (Activity)
  The 12 Credit Card Facts Quiz contains questions related to material in Consumer Action’s Credit Cards:…
• Helpful Resources for Consumer Action Financial Literacy Workshop Leaders
  Handout: Key Basic Steps to Help Improve Personal Finances This one-page sheet by Consumer Action describes concrete steps that consumers can take to build or…
• Rebuilding Credit Crossword Game
  The Rebuilding Credit Crossword Game can be downloaded from the "Download PDF" field below. You can use this exercise to teach the concepts contained in…
• ‘Why Adults Learn’ PowerPoint Slides & Handout
  Adults learn differently. These slides can help trainers understand how to communicate and reach adults as well as tips and techniques to get ready for…
• CARD Act Quiz
  The CARD Act Quiz can be downloaded as a PDF (see below), copied and used to teach about credit cards. Make enough copies for everyone…
• California Lifeline training materials
  California Lifeline Quiz: Similar to the famous Jeopardy game, our Quiz is a truly creative and interactive tool to review and reinforce participants’ knowledge on…
• ID Theft Quiz
  Developed by Consumer Action outreach and training staff, this game is a fun an interactive way to learn more about how to protect yourself against…
• Fraud Bingo Game
  Fraud Bingo was developed by Consumer Action's outreach and training staff for use in trainings and workshops. The game and instructions can be downloaded as…
• Educational training modules
  Our popular collection of training modules just got easier to find on the Consumer Action web site. These valuable financial literacy and educational tools…
• Teaching Adults - PowerPoint presentation
  An effective trainer is an orchestrator who ensures that participants feel welcome and are treated as equals and with respect. Superior trainers know their…