Media and Press
How the media and press can contact us
Members of the working media are invited to join our News Distribution List: Press List link.
Reporters may call Consumer Action in Washington, DC at 202-544-3088, San Francisco at 415-777-9648 or Los Angeles at 213-624-4631. Our press spokespersons include Linda Sherry, and Ruth Susswein in DC; Joe Ridout and Ken McEldowney in San Francisco, and Nelson Santiago in Los Angeles.
About Consumer Action
Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit 501(c)3 organization, Consumer Action focuses on financial education that empowers low to moderate income and limited-English-speaking consumers to financially prosper.
Our diverse staff provides expert commentary on key consumer issues supported by solid data. We offer access to victim testimony, as well as expertise on current financial issues affecting low to moderate income and limited-English-speaking consumers.
What's on this page?
Join Our Press Email List
- Consumers gain access to firsthand complaint information through the CFPB
- NEW: ‘What you need to know about automotive recalls’ from Consumer Action
- Consumer groups present ‘A Robust Agenda for Consumers’
- A residential VoIP provider is essential for households
- Paying for college: What are the options for student borrowers?
- Start-up makes loans based on loyalty when banks will not
- Credit bureaus agree to fix errors faster
- FCC warns Internet providers they’re on the hook for user privacy
- One in seven U.S. cars just got recalled. What to do if one is yours
- Why insurance doesn’t always prevent giant medical bills
- Hardening VoIP systems: Challenges and solutions
- Who’s cheaper: Amazon or Wal-Mart?
- The ConsumerMan: How to Complain
- Verizon offers iPhone 6 for free
- Stolen credit card price tag: $102
Opinions & Editorials
- The undeniable benefits of housing counseling
- Leaving consumers high and dry
- Help for victims of crooked schools
- Is Congress taking wrong direction on data privacy?
- Americans facing new hurdles to file this tax season
- Universidades amplían servicios a inmigrantes
- Muchos en EEUU gastan la mitad de su ingreso en vivienda
- En defensa de los aparatos ‘suficientemente buenos’
- ¿Tomar aspirina es beneficioso o perjudicial para prevenir enfermedades?
- EEUU propondrá normas para la “acuicultura orgánica”
- Misleading advertisement on California Lifeline free cell phone (Chinese)
- Unreviewed credit card bill: One hundred dollar charge can lead to $7000 (Chinese)
- Common names led to issues in credit reports (Chinese)
- Corinthian closes Heald College campuses across Bay Area (Chinese)
- San Francisco Police warn pedestrians against jaywalking (Chinese)
Spanish Press Release
- Aprende a negociar con el cobrador de deudas
- California LifeLine program helps low-income consumers (Spanish)
- Real help for unemployed homeowners (Spanish)
- Consumer Action launches national wireless education initiative with support from AT&T (Spanish)
- National Lifeline Awareness Week (Spanish)
Chinese Press Release
- California LifeLine program helps low-income consumers (Chinese)
- Real help for unemployed homeowners (Chinese)
- Consumer Action launches national wireless education initiative with support from AT&T (Chinese)
- National Lifeline Awareness Week (Chinese)
- Wireless fraud uncovered in Asian community (Chinese)
Vietnamese Press Release
Support Consumer Action
Consumer Help Desk
- Help Desk
- Submit Your Complaints
- Presente su queja
- Frequently Asked Questions
- Links to Consumer Resources
- Consumer Service Guide (CSG)
- Class Actions Database
- Consumer Booknotes