Airlines abuse passengers; Congress weighs crackdown—on passengers

Source: Dana Milbank, Washington Post (Paid Registration)

Congress summoned airline executives to testify last week before the House Transportation Committee, and while they offered the requisite apologies for many of their recent, highly publicized abuses, they offered Orwellian rejoinders when confronted with the ordinary abuses they routinely inflict on millions of travelers.

At the hearing, the chairman, Shuster, offered the perverse suggestion that Congress help airlines and other industries by enacting tort reform so that they wouldn’t face so many “damn lawsuits” from pesky customers. It was a revealing proposal. Airlines are caught abusing passengers in graphic ways, and the top House lawmaker overseeing the industry responds by proposing a crackdown — on passengers.

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