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Released: November 30, 2011
American Airlines travelers: Some see great service, some see cattle cars
Source: Associated Press (Washington Post) (Free Registration)
American Airlines’ trip to bankruptcy court on Tuesday had passengers talking about what they like and don’t like about one of the most iconic carriers in the U.S.
Corina Fallbacher, 47, had just flown American home to Chicago from from Orlando, Fla., when she found out about the bankruptcy filing.
“I would definitely be less likely to book with them,” she said while waiting at baggage claim. “I would be afraid they’d be less likely to keep their flights.”
Read Full Article: American Airlines travelers: Some see great service, some see cattle cars
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