Released: November 10, 2009

Banks put squeeze on customers ahead of new rules

Source: Andrew Martin and Lowell Bergman, New York Times (Free Registration)

Banks are struggling to make money in the credit card business these days, and consumers are paying the price. Interest rates are going up, credit lines are being cut and a variety of new fees are being imposed on even the best cardholders.

One recipient of new credit card terms is Anita Holaday, a 91-year-old in Florida, who received a letter last month from Citibank announcing that her new interest rate was 29.99 percent, an increase of 10 percentage points.

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