Keep the Information Flowing
Small contributions go a long way. Your donation to Consumer Action, a 501 (c)(3) nonprofit, nonpartisan organization, can help us cover the cost of research, writing, and translation of our materials. To keep our services free for those who need them. Select an amount to give.
Released: December 16, 2011
Car-rental fees need more disclosure
Source: David Lazarus, Los Angeles Times (Free Registration)
Scott Baggett traveled from California to Hawaii recently. While on the islands, he rented a car from Hertz.
Baggett, 38, had thought he’d be paying $17.95 a day for his wheels. The actual charge, once all the taxes and fees were piled on, came to $32.95. That’s nearly double the advertised price.
“This practice is deceptive and unfair,” Baggett told me. “Plain and simple.”
Read Full Article: Car-rental fees need more disclosure
Quick Menu
Support Consumer Action
Join Our Email List
Press Menu
Consumer Help Desk
- Help Desk
- Submit Your Complaints
- Frequently Asked Questions
- Links to Consumer Resources
- Consumer Service Guide (CSG)
- Alerts
- Consumer Booknotes