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Released: June 21, 2011
FCC aims to dissuade unauthorized phone fees
Source: Mike Snider, USA Today
As many as 20 million Americans may have unauthorized charges hidden on their land-line telephone bills, the Federal Communications Commission estimates. This practice of "cramming" charges, typically from $1.99 to $19.99, for unauthorized products or services onto monthly statements often goes unnoticed … for months, says FCC Chairman Julius Genachowski. "Consumers too often get bilked out of hundreds of dollars." Genachowski today plans to propose that the FCC craft and adopt anti-cramming rules. "This is both about making sure consumers aren't getting ripped off and also about fostering trust in communication services," he says. "Practices that hurt the trust and confidence consumers have in communication services are bad for our economy."Read Full Article: FCC aims to dissuade unauthorized phone fees
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