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Released: July 14, 2011
Fliers want bag fees refunded if luggage delayed
Source: Gary Stoller, USA Today
Frequent business traveler Barry Maher says airlines have lost his checked bags so frequently that he's lost count. Maher and many other frequent fliers say airlines should be required to refund checked-baggage fees when passengers arrive at their destinations without their bags. "It's the least they could do," says Maher, a professional speaker in Corona, Calif. "I can lose my own bags for free. I don't need to pay someone else to do it." Unfortunately for Maher and other fliers — including many who dislike the bag fees that annually bring in billions of dollars for airlines — new government passenger-protection measures that take effect next month come up short for most passengers whose bags are lost.Read Full Article: Fliers want bag fees refunded if luggage delayed
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