Former customers off limits to Verizon

Source: Cecelia Kang, Washington Post (Free Registration)

Verizon it’s over.  No more letters. No more presents. No more anything.

The federal government, speaking on behalf of former Verizon phone service customers, yesterday sent the communications company a stern message: Stop trying to woo back those consumers who have opted for a new provider. They’ve moved on.

Verizon had been using its proprietary data to contact former customers and try to persuade them to give the company another try. But a majority of members of the Federal Communications Commission yesterday said such practices are illegal and infringe a consumer’s privacy.

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